Immigration Enforcement - Deputy Compliance Manager
View: 108
Update day: 01-06-2024
Location: London
Category: Legal / Contracts Part-time
Industry: Government Public Administration
Job type: Full-time, Part-time, Permanent
Salary: £25,773 - £28,349 a year
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About the job
Summary
The Home Office mission is fundamentally important: to keep Britain’s streets safe and its borders secure. Each and every member of the Home Office plays a part in making that happen.
Immigration Enforcement is an operational command of the Home Office. It was set up on 1st April 2012.
Immigration Enforcement is a professional law enforcement organisation that works with cross-Government partners and drives action across the Border, Immigration and Citizenship system. Immigration Enforcement’s vision is to reduce the size of the illegal population and the harm it causes.
This vision is supported by 3 core objectives to:
- Prevent migrants from entering the UK illegally and overstaying
- Deal with threats associated with immigration offending
- Encourage and enforce the return of illegal migrants from the UK
Immigration Enforcement prides itself on being an open and supportive workplace. We actively embrace diversity and promote equality of opportunity, to enable us to reflect the communities that we serve. We provide people with the opportunity to work at pace and deliver in stretching roles. You will learn a lot in your day to day work – but we also provide excellent wider learning and development opportunities.
This is an exciting opportunity for the right candidate to develop and embed a wide range people and engagement skills within a high performing team, delivering what is required to continue to make the team a great place to work and to support staff and senior managers in delivery.
Job description
Seven immigration removal centres (IRCs), one pre-departure accommodation (PDA) for families, and a number of short-term holding facilities are provided through contracts which include the provision of security operations, management and maintenance services. Our detention facilities provide a humane, safe and secure environment, whilst the Home Office considers their case pending resolution and subsequent removal/deportation from the UK.
The Gatwick IRCs comprise of Brook House, a purpose-built IRC, opened in March 2009. Built to a category B prison standard, it can hold up to 448 male detainees at any one time. Tinsley House opened in May 1996 and has a more relaxed regime. The centre can accommodate 162 men and 1 family. Gatwick PDA opened as a separate facility on the grounds of Tinsley House IRC in June 2017 and is used solely to accommodate families as part of the Family Returns Process. The facility has 2 self-contained apartments for a maximum of 10 people. Serco currently has the contract for the Gatwick sites.
The role of the Operations & Compliance team on-site is interesting and challenging, demanding high levels of co-operation from our clients, stakeholders and suppliers.
You will be required to monitor the contractual compliance of the IRC and PDA service provider, ensuring effective delivery of contracted services and provide assurance that the centre is operating appropriately in line with Home Office expectations, legislation and published standards and policies. This is achieved by regularly walking the Centre and interacting with supplier staff and people who are detained.
Responsibilities
- Responsible for monitoring contractual compliance, providing regular performance summaries and feedback to the Home Office Compliance Manager.
- Carry out Immigration Enforcement statutory duties around the IRC, including authorising the use of Removal from Association and Temporary Confinement of detained individuals when required in line with policy.
- Investigate complaints submitted by detained individuals and escalate when appropriate.
- Manage the Compliance Team shared inbox, responding to enquiries in a timely fashion.
- Represent the Home Office at a range of meetings, engaging with supplier staff including senior managers and the Independent Monitoring Board (IMB), and take minutes when required.
- Monitor and report on the transfer of detained individuals from the IRC onto their chartered removal flight.
- Engage with families in the PDA, including communicating with them about their case and serving paperwork when required.
- Provide briefing and advice about the policies and procedures of the IRC to senior managers as and when required in response to parliamentary questions and other official correspondence.
- Produce monthly reports and statistics relating to contract delivery.
- Provide an out of hour’s on-call service for Detention Operations – shared with the Compliance Manager and other Deputy Compliance Managers.
- The successful candidate will need to undertake Personal Safety Training.
- Approximate Annualised Hours Working Allowance of 23%, which will be confirmed at interview stage.
Essential Criteria
Successful candidates must have:
- Strong verbal and written communication skills
- Good attention to detail and work effectively in a pressurised environment.
- Proactive, adaptable and motivated, taking responsibility for your own work in order to achieve corporate goals, alongside the ability to multi-task.
- Customer focused and ability to develop relationships across all grades to improve work relations.
Desirable Criteria
- Experience of operating in a secure or custodial setting.
- Experience of working in a customer facing role in Immigration Enforcement.
- IT skills with prior experience of Microsoft Office.
Behaviours
We’ll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Managing a Quality Service
- Working Together
We only ask for evidence of these behaviours on your application form:
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension
Things you need to know
Security
See our vetting charter.
Selection process details
As part of the application process you will be asked to complete a Statement of Suitability (Max Limit: 500 words) and an example of the Behaviour listed .
Further details around what this will entail are listed on the application form.
Please note your Statement of Suitability should evidence and be aligned to how you meet the Essential Criteria as set out in the job advertisement
The sift will be based on the Lead Behaviour – “Making Effective Decisions” and the Statement of Suitability.
Candidates shortlisted will be invited to an interview which will be a blended approach of Strength-based questions (no preparation necessary) and Behaviour-based questions (as listed on the advertisement)
Sift and Interview dates
Sifting is expected to take place week commencing 11th April 2022 onwards.
Interviews is expected to take place from 21st April 2022 onwards.
We will try to meet the dates set out in the advertisement. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
We are closely monitoring the situation regarding Coronavirus, and will be following Central Government advice as it is issued, as such you will be invited to attend a video interview utilising Skype for Business or Microsoft Teams.
PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.
Further information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
A Great Place to Work for Veterans
These roles are included in the pilot phase of this Initiative, which is aimed at encouraging veterans from the armed services into public sector roles.
For more information and eligibility requirements please visit here
Landing page: "https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans"
Feedback
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
Deadline: 16-07-2024
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