Reception Volunter

☞ Change Grow Live

View: 102

Update day: 01-06-2024

Location: Worksop Yorkshire and the Humber

Category: Administrative / Clerical / Assistant

Industry: Hospitals Health Care

Position: Entry level

Job type: Full-time

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Job content

Volunteer with us and make a positive difference in people’s lives.We are looking for people to join our team at Worksop to support the daily running of our service.You will have a natural ability to put people at ease and enjoy being organised.Is this you?We are looking for suitable people to perform a
  • Front of house reception volunteer role
As a volunteer you will play an important role in supporting the service and ensuring that communication between staff, service uses and partner agencies, runs smoothly.You will often be the first person that visitors meet so it is vital that you are confident in speaking with new people. You will be naturally friendly and welcoming and able to offer front line support to help people feel comfortable.This is an opportunity to build your skills in the field and learn about how substance services operate. You don’t need to have done these roles before because we will teach you how to do it all.You will share our passion for supporting people through drug and alcohol recovery and have a willingness to listen and learn as you go.Come and have a look round during our OPEN DAY on Wednesday 30 November at any time between 10am and 1pm. We look forward to meeting you and answering any questions you may have.
  • As first point of contact, ensure service users and other visitors receive a friendly and efficient service and that all visits are dealt with promptly and courteously
  • Contribute to the improvement and upkeep of client areas, ensuring that the reception area is welcoming and tidy
  • Contribute to maintaining the client information displayed in the reception area is tidy, current, and relevant
  • Encourage service user feedback and the use of the suggestion box to all clients accessing the service
  • Contribute to managing an effective appointment system, liaising with keyworkers, and checking appointments on the CGL information system.
  • Take messages for staff and update case management contacts where appropriate
  • Maintain accurate records of all contacts on our case management systems
Days and hours are flexible and can be negotiated at interview, the Worksop Hub operates during standard offfice hours.Interviews will be held soon after the closing date.2/12/2022John Haskew | john.haskew@cgl.org.ukPlease note that we require you to be 18 years of age or older to be considered for this volunteering role.This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
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Deadline: 16-07-2024

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