Lettings Facilitator

Job content

Who are Pobl Group?

Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Pobl is more than just a Housing Association, it’s a multi-faceted business whose range of provision varies from care and support to individuals, through to commercial development activities. We are the largest support provider in Wales and our awesome teams share a passion for becoming the very best at what they do and love their jobs.

What is great about the role?

This is your opportunity to help people in your local area deal with their housing issues. You have the chance to not only meet but exceed expectation. In many other roles, you could be working with people who have multiple problems but can only help them with one of them. In this role you will unpick and identify problems, provide help, advice and assistance based on each individuals’ set of circumstances.

You will work with landlords to forge good partnership working practices.

You will guide people through their homelessness issues into settled accommodation and ensure their tenancy obligations are understood to maintain their privately rented accommodation.

You will hold homeless advice surgeries, refer to other agencies and help people with their homelessness issues.

What skills and experience do you need?

With experience of managing properties in the private rented sector, you’ll understand the issues that can sometimes mean that an applicant struggles to find suitable accommodation.

You’ll be able to work as part of a team, together with the ability to work alone and to take the initiative in decision making.

You’ll have good communication and listening skills. Working with landlords and Local Authority partners will be key to the success of this role, with a strong focus on interpersonal skills and the ability to network.

Our values are positive, connected and considerate. At Pobl, you will share these values and be motivated to work in an environment that is driven by them.

What are the pay and benefits?

• The exact salary for the 22.5 hour part time role is £15,264. The full time equivalent is £25,101
• Hours are predominately worked Monday to Friday days,
• It is essential for the successful candidate to have access to a car, have a full drivers licence, and be happy to transport customers in their car.
• 26 days holiday entitlement plus Bank holidays, pro rata for Part Time
• Pension scheme
• Sick Pay 
• Enhanced DBS which we will pay for.
• Mileage is paid at 45p per mile
• Colleague Referral Scheme (£250 per referral)
• Time for Talking – a free counselling service
• Health Cash Plan
• Savings Scheme
• Long Service Awards
• Electric Vehicle Lease Schemes
• Cycle to work scheme
• Eyecare plan
• Give as You Earn charity donation scheme
• Gym and shopping discounts
• Pobl socks and Pobl Bobl hats!
• Training and progression opportunities – including NVQ
  

One of our core values is “considerate”. We have recently offered our colleagues additional support with cost of living increases which includes shopping gift cards and additional salary payments throughout the winter until March 2023. As an employer we are committed to our values and to supporting our colleagues as much as possible with their income. We also regularly review our salaries.

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@poblgroup.co.uk or 0300 3735262

How do you apply?

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, short/ focussed cover letter along with a few contact details so that we can get back in touch with you.