Internal Sales Coordinator

Internal Sales Coordinator

At Saint-Gobain, we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you are a quick learner, you like working in a team, and you want to know what it’s like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as an Internal Sales Coordinator.

You’ll be working forNeville Lumb in Barking, Essez . Neville Lumb is a is one of more than 30 exciting Saint-Gobain brands in the UK and a leading supplier of commercial sanitaryware to new build and refurbishment projects.

First and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you’ve never worked in this industry before, or had years of experience with one our competitors, you’re just as likely to be a great fit!

This will be a predominantly office based customer role and with you coordinating several customer projects to ensure we meet all our customer expectations.

We’re looking for someone who is dedicated to providing great customer service by maintaining customer communication at all times, so if this sounds like you, keep reading!

There is some specific experience, skills and knowledge we are looking for from suitable candidates:

• Customer focused attitude
• Problem solving ability relating to customer service
• Computer literate
• Excellent communication skills, both written and verbal
• Experience of team building
• Experience of working in a pressurised environment
• Proven customer service background

• Provide excellent customer service to the customer through efficient and effective communication
• Develop professional and productive relationships with customers, colleagues and suppliers
• Ensure the timely and accurate ordering of parts ensuring regular communication is followed up with the customer and throughout the process, frequently updating the customer on the status of their order.
• Back order management: ensuring that customers are kept fully informed of the status of their order.
• Ensure compliance with all business controls
• Ensure good communication between branch departments
• Compliance to all health & safety legislations and procedures

  islations and procedures

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, to name a couple). We can’t guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.