Tool Hire Supervisor

Tool Hire Supervisor – Jewson – Keighley

At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our ‘customer first’ approach. If you enjoy a customer-facing role where you are responsible for driving sales and business opportunities, and enjoy working with mechanical equipment, then this Tool Hire Supervisor could be a great opportunity for you.

This Tool Hire Supervisor role is working in our Jewson Branch in Ponteland. Jewson is the biggest employer in the UK Saint-Gobain business, with over 500 branches.

What will I be doing in this role?

The Tool Hire Supervisor role is a varied and busy role. You will be required to generate profitable Tool Hire business by building relationships with customers both face to face and via the telephone to achieve maximum sales, while ensuring effective and efficient running of Tool Hire.

What will you be responsible for?

• Ensuring profitable customer relationships are built and maintained, including complaint resolution, preparing customer orders, loading and unloading safely and satisfactorily, ensuring on hires are delivered efficiently
• Understanding local market issues and communicate to Manager to support sales growth plans
• Communicate Company plans, goals and individual objectives and support the team with day-to-day queries
• Deliver key KPIs
• Make recommendations for stock purchases taking account of product mix in accordance with local needs.

What skills are we looking for?

First and foremost, we always want to recruit talented people that align well with our values and way of working; this means that we are open to applications from all Saint-Gobain businesses and would welcome you to apply if you can demonstrate the following key skills:

• A customer-focused approach and the ability to develop and maintain excellent relationships with customers and suppliers
• Strong commercial acumen and the ability to manage customer needs whilst maximising profit
• Strong mechanical mind-set – you may not have worked with tools before but can demonstrate an understanding of, or interest in mechanical equipment
• A positive attitude and the desire to want to continually improve our service
• A full driving licence to be able to deliver equipment locally

Please note that product and system training can be provided where applicants may lack this knowledge. We encourage applications from all background if you can demonstrate the skills highlighted.

• A defined contribution pension scheme
• Competitive salary
• Access to 100’s of high street and leisure discounts, as well as a state of the art rewards system
• Automatically covered by the Saint-Gobain Life Assurance scheme.
• Plus, plenty more!

Are Jewson and Saint-Gobain an Inclusive employer?

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else that makes you, you!

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can’t guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.

Do you want to make the world a better home?

Our purpose at Saint-Gobain is toMake the world a better home.Our purpose sets the course for our common future. Together with and for our customers, we design, manufacture and distribute materials and solutions that have a positive impact on everyone’s life and provide well-being, quality of life and performance, while caring for the planet. If you want to join a company that cares about making the world a better home – then please apply, we would love to hear from you!