Hub Systems & Yard Assistant Controller

We have an exciting opportunity for Hub, Systems and Yard Assistant Controllers to join us at our Hub in Warrington. We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.

Why Join our Hub Team?

Driven by our four values of; Do the right thing, Dare to be different, Strive for more and Be customer obsessed, our vision is to be the carrier of choice for every consumer in the UK. Hermes work with over 80% of the UK’s leading high street retailers including ASOS, Boohoo, John Lewis, MissGuided and Next.

At Hermes, we lead the way in delivery. We’re market leaders and we invest to keep on growing. Our 6000+ employees, 33,000+ couriers, 5000+ ParcelShops and 500 lockers handled over 630 million+ parcels in 2020 alone.

We deliver greatness together. We work together to keep hitting deadlines and breaking records across our 30+ strong network of depots and hubs. You’ll join a great team at a great time for our business.

What You’ll Do:

This isn’t an easy job and at times you will have to deal with large volumes but at Hermes we act and adapt. Fast. You’ll be given the space to get the job done, thinking quickly to hit moving targets.

This is a shift-basedposition, working any 5 in 7 days and specifically supporting the AM and PM shift which are 06:00-14:00 and 14:00-22:00.

• Whilst on shift you will be responsible for inbound and outbound operations including throughputs, parcel presentation, productivity levels and achievement of forecasted CPU against budgeted targets.
• Analysing data and creating reports on required aspects of the business.
• Responding and resolving any queries from Client Manager.
• Supporting with the management of the Inbound and Outbound Gatehouse’s including any relevant queries from Shunters and Gatehouse Co-ordinators.
• Ensuring that all required reporting documentation is maintained and delivered to the required standard and timescales including hourly reports to the business.
• Supporting with the training of all Blockbusters and 998 sortation to Warehouse Operatives and Team Leaders.
• Ensuring investigations are undertaken and concluded for missed parcels.
• Ensuring the correct chutes are active on the sorter system and taking appropriate action should they not be.
• With the support of the Hub, Systems & Yard Controller you are responsible for all H&S, hygiene and quality audits including risk assessments and safe systems of work in your areas whilst on shift.
• Promoting and driving consistency to ensure the delivery of excellent Control Room standards.
• Lead by example in creating a high-performance people orientated culture within the Control Room that thinks inside the box.
• Whilst on shift you will be responsible for managing the Trunk Despatch board and trailer close-down times.
• Completing trailer details and ensuring sorter item count is reflected on manifests for each depart load.
• Supporting with the management of the Outbound Gatehouse including any relevant queries.
• Ensuring that all required reporting documentation is maintained and delivered to the required standard and timescales.
• Supporting with the training of all outbound processes on YMS to Warehouse Operatives and Section leaders.
• Ensuring the trunk despatch board matches the Section leaders’ boards to ensure consistency.
• Ensuring investigations are undertaken and concluded for missed parcels.
• Ensuring the correct chutes are active on the sorter system and taking appropriate action should they not be.

Essential Skills & Experience Required:

• Good Maths and English skills written and verbal
• PC Literate
• Logistics distribution
• Excel intermediate level
• Must be able to work on own initiative in a pressurised environment

What We Can Offer You:

We can offer you a competitive salary, bonus, up to 26 days annual leave plus bank holidays, 3% contribution into your pension, life assurance and income protection. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want shopping vouchers, insurance or healthcare we’ve got you covered.

This role offers fantastic opportunities for you to climb the career ladder into managerial roles within both the function and wider business. At Hermes, we don’t just accept difference — we celebrate it, we support it, we thrive on it and are proud to be an equal opportunities employer.

Apply Today!

If you are ready to develop your career in an empowering, growing yet supportive business then why not join us? Clicking apply is the first step to joining Hermes, where people deliver!