Content Programme Executive

☞ RS UK & Ireland

View: 103

Update day: 21-05-2024

Location: Corby East Midlands

Category: Sales

Industry: Appliances Electrical Electronics Manufacturing

Position: Mid-Senior level

Job type: Contract

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Job content

Location: Corby – HybridAbout The RoleWe are currently searching for a Content Programme Executive to join our team here at RS Group on a fixed-team contract. As a Content Programme Executive, you are responsible for leveraging customer data, supplier insight, and competitor benchmarking to position RS and the supplier’s brand for competitive advantage. The main goal for this role is to deliver content that guides customers, anticipates and answers customers’ questions, enhances the online experience, customer journey and provides our customers the confidence to purchase RS branded products and services.  What You’ll be doing:
  • Identify content opportunities to deliver an optimised customer experience
  • Prioritisation of opportunities using data and insight
  • Creation of compelling, customer focussed SEO copy
  • Improvements to the customer search and browse journey through taxonomy and filter changes
  • Working alongside other teams to deliver content such as, but not limited to, visual, audio-video content; product guides, selector guides to deliver an overall improved customer experience.
  • Measuring and understanding the impact of changes to improve future decision making
  • Improve Brands digital performance
  • Reporting of metrics to key stakeholders and suppliers
  • Managing the Supplier relationship
What You’ll Need:
  • Digital experience (e.g., Content, e-Commerce, SEM, SEO or Onsite/Offsite Search)
  • An understanding of content and the online customer journey
  • Account management experience
  • Excellent problem-solving skills
  • Good analytical skills, with a curious mindset, including experience with digital reporting tools (Adobe Analytics, Power BI, BICC, BrightEdge or equivalent)
  • Data driven storytelling and visualisation skills
  • Ability to advise actionable insights based on data
  • Experience in matrix environments with cross functional teams
  • Good digital commercial acumen
  • Passion for delivering great customer experiences, with an appetite to innovate, measure and learn 
  • G reat customer experience and driving strong commercial results
  • Continuous Improvement mind-set 
  • Collaborative approach
We are RSRS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations. We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.Our Vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently.We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things. That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.Footnote:RS Group Brands: RS, RS America, RS PRO, OKdo, DesignSpark, RS Safety Solution, RS Integrated Supply.Are you ready to explore the possibilities?
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Deadline: 05-07-2024

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