Billing Assistant

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View: 102

Update day: 11-05-2024

Location: Crewe North West

Category: Accounting / Auditing

Industry:

Salary: £23,000 - £25,000 a year

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Job content

  • Billing Assistant - Crewe
  • A well established sustainable business services company

About Our Client

This Billing Assistant role is working for the telecoms division of a well established business services company.In the space of just over 30 years the business has grown to operate in more than 15 countries across 5 continents.The business offers a range of excellent benefits including 24 days holiday plus bank holidays, an on site gym and free breakfast before 8.30am.

Job Description

Billing Assistant duties include:Billing Process Duties:

  • Completion of all allocated monthly billing cycles.
  • Responsibility of cycle billing dashboard, ensuring all new orders are added, amended or ceased.
  • Ensuring all products ordered are added to the billing platform.
  • Preparation of month end cycle bill pack.
  • Ensure invoices are raised and securely distributed to customers in accordance with the team billing calendar, develop and implement efficient billing processes and procedures to ensure accuracy and timeliness
  • Work, where required, on ad-hoc projects ensuring the quality of data within billing systems and improved ways of working through automation monitor and review billing activities to identify any errors, discrepancies, or issues and take appropriate corrective actions.
  • Maintain a thorough understanding of the organisation’s billing systems, software, and related tools.
  • Demonstrate a continuous improvement mindset by identifying and delivering enhancements to the billing process / systems.
  • Other ad hoc duties / improvement projects as identified by the Senior Billing manager.
  • Process improvement, reduction of manual and duplicated processes.


Customer Service and Communication:

  • Collaborate with customer service teams to address billing inquiries and disputes.
  • Foster strong relationships with internal departments, external vendors to facilitate effective billing processes.

Compliance and Audit:

  • Assist with compliance with relevant industry regulations, policies, and procedures related to billing practices.
  • Assist with internal audit teams to prepare for and participate in billing audits where applicable.
  • Journal critical activities to evidence work completed, presenting findings as required in internal and external company audits.

The Successful Applicant

The successful candidate will:


  • Have a proven track record within an office based role (billing / admin experience would be beneficial)
  • Be an excellent written and verbal communicator
  • Be able to work to tight deadlines
  • Familiar with MS Excel

What’s on Offer

A salary up to £25,000, excellent holiday entitlement, company pension, on site gym, free breakfast & more

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Deadline: 25-06-2024

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