Administrative Assistant - Patient Information Centre

About the role and our team

We are looking for friendly and caring Administrative Assistants to join the Patient Information Centre team at Noble’s Hospital!

We’re a patient-focussed team and you will be providing a welcoming contact to patients to the Outpatient Department. You will also carry out administrative tasks consisting of reception duties, appointment booking, referral processing and general clerical duties.

We want to promote the best environment for the efficient running of outpatient clinics through clear communication with patients, staff and members of the general public, and you will act as the first point of contact for communication between internal and external stakeholders.

This is a great opportunity for anyone wanting to develop a career within health service administration. We are looking for someone with clear communication skills who is able to handle patient enquiries with courtesy and efficiency. If this sounds like something you would enjoy, we would love to hear from you!

What can this role offer me?

You’ll get the chance to build on any existing customer service experience, communication skills in a supportive environment. You’ll also have access to all the great courses the Isle of Man Government offer, through LEAD, our Learning, Education and Development Service.

If working flexibly is important to you, you’ll be happy to know we operate a flexi-time system making it easier to reclaim any additional hours worked and to fit your other commitments around your work life.

Free on-site parking is available at Noble’s Hospital.

Manx Care is committed to creating smoke-free spaces and is ‘proud to be smoke free’ as part of the overall Isle of Man Smoke Free 2030 ambition. As of April 1st 2021 smoking is no longer permitted on our Manx Care sites. For support and advice on abstinence from smoking, please contact Quit4You on 642404 or Quit4You@gov.im

To find out more about the benefits you can enjoy by working with us, download our benefits guide from the bottom of the advert.

How to find out more and apply

For more information please see the attached job description and person specification, alternatively contact Sylvia Hewitt on 01624 650730 or Sylvia.Hewitt@nobles.dhss.gov.im

Applications for this post will be accepted up to midnight of the closing date specified.You’ll need to upload your latest CV to your application, and we recommend that you also include a cover letter that explains your motivations for applying, and that demonstrates your suitability for this post. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at helpmeapply@gov.im

Additional information

Please note a basic police check is required for this post which Manx Care will cover the cost of for you.

A uniform will also be provided.

A relocation package and interview expenses are not available for this role.

Flexible Working

The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.

Find out more about where a career in the Isle of Man Public Service could take you at hr.gov.im/careers