Trading Standards Officer (Complaints & Investigations) HCC346352

☞ HCC

View: 106

Update day: 01-06-2024

Location: Winchester South East

Category: Legal / Contracts

Industry: Non-profit NGO

Salary: £26,544 - £29,583 a year

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Job content

Job Details:
Salary: £26,544 - £29,583 per annum
Work Location:Montgomery House, Winchester
Hours per week: 37
Type of contract:Permanent
Interview Date:15 & 16 February 2022
Closing Date: 2 February 2022


Hampshire Trading Standards Service is looking to recruit two motivated and enthusiastic officers to join our Complaints and Investigations Team.

You will be responsible for assessing and actioning a variety of complaints received by the Service from consumers; business and other agencies alike, which can cover a multitude of differenttrading sectors and consumer protection issues.

In this role you will be confronted with a range of complex challenges requiring you to be methodical and utilise problem solving skills to identify practical solutions, based on sound judgement and reasoning. You will provide detailed advice on the relevant legislation, conduct inspections of businesses to ensure compliance with the law and ultimately take formal enforcement action in such circumstance whereby significant alleged criminal offences have been committed.

With the relevant formal qualification (DTS, DCA, DCATS) or significant equivalent experience in the relevant area of law enforcement, you will be ready to take on anew challenge. You will be organised and have flexibility to work occasional unsocial hours. Above all, you will be able to deal sympathetically with members of the public, and businesses, while also being confident in your ability to handle difficult and challenging situations.

Hampshire Trading Standards is a regulatory body responsible for monitoring compliance with over 250 pieces of legislation to support a safe, fair and equitable trading environment and provide valuable support and trusted advice to residents and businesses in Hampshire.
If you are passionate about protecting consumers and the economy, then we would love to hear from you.
Hampshire County Council offers a competitive salary and benefits package, please see our website for details: Our Benefits Package
Additional Information:
Trading Standards Officer (Complaints & Investigations) Job Summary and Person Specification
Contact Details for an Informal Discussion:
Elaine Phillipson, Principal Trading Standards Officer on 01962 833620

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.


We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

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Deadline: 16-07-2024

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