Team Administrator

Turner & Townsend has experienced significant success and growth in the past 5 years in the UK and internationally. To help support our future long-term ambition and vision for growth, we are looking for a high calibre person to support our senior management team. This is a role which will focus on bid management and raising our profile in the market which we believe is a key part in helping us realise our ambition.

This is a great opportunity for an ambitious person to join a highly successful consultancy and contribute to our future growth with high-profile regional projects, working with local, national and global clients.

Some flexibility will be required to achieve deadlines and to attend meetings and networking events occasionally out of hours. There will also be occasional networking events requiring attendance outside of office hours.

Key day-to-day activities will include:

• Support with the organisation of events such as round table panel discussions, networking events, business to business meetings, conferences which could include the preparation of presentations & materials
• Support the directors in diary management, booking appointments, arranging conference rooms, refreshments, etc for internal and external meetings with new prospective clients and networking opportunities
• Management and booking of travel when required
• Monitor post as appropriate and ensure that all client related correspondence is passed on to an appropriate director if the relevant person is out of the office
• Any other general administration activities required in support of the management of the wider team and business development activities
• Leading the co-ordination, completion and submission of bids. This will require managing the input from directors and technical staff as well as collating the standard company information such as insurance certificates, legal entity address details etc, from our bid portal
• Managing our client and marketing databases/ D365 opportunities database including maintaining of client contact details
• Support with cost centre finance invoicing / purchasing as directed by the cost centre leads
• Support in the research of potential sales opportunities
• Quality control, across all bids, to include:

• Manage images for inclusion into bids and making sure the resolution, sizing and layout are of a high quality
• Manage the overall image library of photographs and graphics for inclusion in bids
• Be responsible for the overall consistency in look and feel for things such as pagination, font type and sizing, spacing and alignment of text and graphics
• Proofing and editing of documents
• Managing the production of bids within the timelines issued
• Keep up to date with Turner & Townsend’s brand guidelines and apply to bids
• Coordinate the update of case studies and CVs for inclusion in to bids so that bid collateral is always up to date
• Contribute towards system and bid process improvements in conjunction with the wider team / business

This role will suit someone with strong administrative skills and some bid development /business development experience.

This role is for someone looking to further develop their skills in a role with future opportunities to become more client-facing.

Essential Experience:

• Excellent written and verbal communication skills
• Experience of dealing with complex diary management
• Pro-active and approachable – well organised, innovative and a strong communicator
• Ability to work under pressure, to deadlines, manage multiple tasks and ability to prioritise
• Proficient in Microsoft Word, Excel and PowerPoint.
• Experience of working with bid portals
• Knowledge of construction and/or professional services industry
• Proven experience in the delivery of bid documents including; marketing documents, prequalification questionnaires, tenders, presentations and some basic graphic design (within the brand guidelines)
• The ability to learn new procedures quickly and liaise with clients and staff on many different levels
• The role holder must have experience taking responsibility for managing their work and working with minimal supervision to achieve the outcomes required for the team
• Customer service / client facing skills
• Experience of dealing with confidential material
• Experience of supporting on event organisation
• Experience researching leads and tracking down job opportunities
• Dealing with correspondence from clients and respond to client queries.
• Experience of basic finance administration/system eg: invoicing, purchase ledger.

Desirable Experience:

• Experience working in Dynamics365 (in relation to opportunities tracking, fees and raising of invoices)
• Experience of using InDesign
• Commercial fit-out sector knowledge

Key attributes:

• Resilient, can-do attitude
• Diligent with a great attention to detail
• Experience of researching leads/organisations
• Confident to directly approach clients/consultants when required
• Excellent organisational and administrative skills

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote an inclusive, healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from Aboriginal and Torres Strait Islanders and people from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application.

Please find out more about us at www.turnerandtownsend.com/

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