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Server Specialist
☞ Torbay and South Devon NHS Foundation Trust
View: 107
Update day: 07-05-2024
Location: Torquay South West
Category: IT - Software
Industry: Hospitals Health Care
Position: Entry level
Job type: Full-time
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Job content
Job OverviewServer Specialist is responsible for managing and maintaining the Trusts server Infrastructure, providing second line technical support through the service desk, ensuring delivery of robust and reliable IT services which meet the health community’s clinical needs, and which comply with defined service levels.Please note this role has a requirement to participate in a weekly on-call rota, providing 24/7 emergency support for Torbay and South Devon and the wider healthcare community. If you have any queries around this on-call requirement, please get in touch with Josh Langdon (josh.langdon@nhs.net).Main duties of the job- Perform assigned tasks in respect of infrastructure maintenance, security and backups.
- Provide 2nd/ 3rd line support of the server environment which may include out of hours support
- Assist in the delivery of community-wide IT projects by provision of knowledge, expertise and technical deliverables
- Opportunity to gain knowledge and experience within an enterprise-scale virtualised datacentre environment
- Ensure that any new installations of hardware or software are completed to departmental standards
- Manage server configuration ensuring user accounts, profiles and shares are administered to departmental standards
- Ensure data integrity is maintained by ensuring data backups and housekeeping procedures are followed and ensuring that failures are resolved, and issues are escalated to the Section Lead
- To perform overtime/out-of-hours support as required ensuring business continuity
- Ensure quality documentation for areas of responsibility
- Work with the Service Desk team to provide a high technical level of fault diagnosis support for all server equipment and peripheral devices.
- Report problems to third party maintenance companies where necessary.
- Ensure maximum availability of systems to users
- Participate in project work as directed by the Section Lead
- Assist in the evaluation and testing of hardware and software requirements
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Deadline: 21-06-2024
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