Senior Administration Assistant

☞ Humber Teaching NHS Foundation Trust

View: 108

Update day: 16-05-2024

Location: Kingston upon Hull Yorkshire and the Humber

Category: Administrative / Clerical / Assistant

Industry: Hospitals Health Care

Job type: Full-time

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Job content

Job Overview

PSYPER is looking to recruit a highly motivated Band 3 Senior Administrator. They will be based within the Early Intervention Service at Townend Court and will be required to deal with enquiries from service users, staff and other agencies. They will be expected to support the two team Consultant Psychiatrists and the two Senior Clinical and Operational staff and work closely with the Band 2 administration team.

The Senior Administrative role will be vital in ensuring the smooth running of this service. It will include booking appointments, supporting the clinical team, inputting data, diary management, preparing and attending meetings for minute taking purposes, inputting (Lorenzo), audio typing (typing of reports and letters), supervision of staff and any other administrative duties and other general office duties.

Main duties of the job
  • Answering phone calls and taking and passing of messages to relevant clinicians.
  • Preparing and editing letters and emails
  • Maintaining the storage of files/folders on servers
  • Covering reception
  • Inputting on Lorenzo System
  • Adding/Closing of CPA’s, Clusters, Access Plans and referrals
  • Diary management
  • General Office Duties

Working for our organisation

We are anaward winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale & Whitby. We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of patients and service users.

To find out about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our website humber.nhs.uk/Services

You’ll join our team of over 3600 colleagues that work together across our wide geography and specialities to change lives daily. We’re extremely proud of our Trust community, knowing you can expect to receive a warm welcome and all the support you’ll need from your new team to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Person specification

Qualifications & Knowledge

Essential criteria
  • Standard Keyboard Skills RSA/OCR 11 or equivalent experience
  • To have some knowledge of office procedures, clerical /reception work

Desirable criteria
  • Advanced ECDL or RSA/111/OCR
  • NVQ2 or equivalent experiential learning

Qualifications

Essential criteria
  • GCSEs/O levels English and Maths

Experience

Essential criteria
  • Knowledge of IT systems
  • Experience of working with the general public

Desirable criteria
  • Demonstrable experience of practice and procedures relevant to the area of work

Skills And Compentencies

Essential criteria
  • Able to demonstrate inter-personal Communication Skills
  • Team Player
  • Ability to demonstrate ethical values and attitudes within a culture of equality and diversity

Applicant Requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Deadline: 30-06-2024

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