Restaurant Receptionist - Michelin Star

☞ Relais & Châteaux

View: 106

Update day: 07-05-2024

Location: Ripon Yorkshire and the Humber

Category: Administrative / Clerical / Assistant

Industry: Food & Beverages Retail Hospitality

Position: Entry level

Job type: Full-time

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Job content

Company: Relais & Châteaux jobs Grantley Hall
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, five exceptional restaurants and seven sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant cosmopolitan style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Job Description

Restaurant Receptionist - Michelin Star Shaun Rankin at Grantley Hall

This is a unique chance to be part of the Front of House team delivering the ultimate dining experience.
Supporting the smooth running of service, the performance of the Commis Waiter ensures a flawless, uninterrupted unity of service for each guest at Shaun Rankin’s Fine Dining Restaurant & Private Dining Room at Grantley Hall.
This is an amazing opportunity to work within one of the best Restaurants in Yorkshire.

About You
  • Have held a similar role within a high-level hotel or fine dining restaurant
  • Enthusiastic, quick thinking and welcoming personality
  • To be able to react to guest requests efficiently and to ensure details are communicated and followed through to all departments
  • Outstanding personal presentation and grooming
  • Strong written and oral communication skills
  • Excellent attention to detail in all aspects of the role
Key Responsibilities
  • To greet all guests (whether resident or non-resident) welcome them to Grantley Hall and make them feel comfortable and looked after
  • Working alongside the Restaurant Manager and Assistant Manager to run the shifts
  • Meeting and greeting customers, organising table reservations
  • To deal responsibly with payment transactions and maintain strict control of the bills
  • Ensure each customer receives impeccable service
  • Dealing with customer enquirers and reservations accurately and promptly in the absence of the reservations department
  • Providing first class customer service and should be highly organised with good communication skills, both face to face and over the phone
  • To maintain good working relationships with colleagues and all other departments
  • Arranges for special services requested by the guest
  • To respond to any changes in the department as dictated by the needs of the industry, company or hotel
  • To attend training courses and meetings as required
Profile description This is a unique chance to be part of the Shaun Rankin Michelin Star Restaurant team delivering the ultimate dining experience.
Supporting the smooth running of service, the performance of the Commis Waiter ensures a flawless, uninterrupted unity of service for each guest at Shaun Rankin’s Fine Dining Restaurant & Private Dining Room at Grantley Hall.
This is an amazing opportunity to work within one of the best Restaurants in Yorkshire.
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Deadline: 21-06-2024

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