Receptionist

Job content

We’re hiring for a Receptionist to work as front of house at our Distribution Centre. Working in this role you will meet and greet all guests and provide integral support through the coordination of facilities and general front out of house administration tasks.

What will I be doing?

On a day to day basis you will be:

• Welcoming visitors by greeting them, in person or on the telephone; answering calls, screening calls as required and then referring enquiries to the relevant teams. Ensuring security protocols and health and safety requirements are followed at all times.
• Manning the reception desk, directing visitors by maintaining employee and department directories; liaising with visitors as required and keeping departments informed of visitor/front of house information/instructions.
• Assisting internal departments, by acting as the point of contact for any general front of house and facilities/maintenance queries.
• Processing mail via the computerised postal system and distributing internal and external mail and various courier/general deliveries around the LFCs facility.
• Maintaining the electronic filing system, ensuring all relevant paperwork is securely and confidentially stored in the correct areas. Completing general housekeeping of the electronic filing system on a regular basis.
• Performing administrative duties to support the wider team.
• Logging facilities maintenance queries through the relevant process, coordinating the maintenance tasks and ensuring completion of these tasks, escalating as required.

Who are we looking for?

We would like to hear from people who can demonstrate the below:

• Working knowledge of Microsoft Word and Excel computer software packages
• Excellent customer service skills
• Strong organisational skills and the ability to manage multiple priorities
• Excellent time management skills
• Strong sense of confidentiality and discretion
• Ability to work independently and in line with guidelines
• Ability to use own initiative
• Resonates with our Club values of Ambition, Unity, Dignity and Commitment

Why should you apply?

This is a part-time position working 20 hours per week Monday to Friday. from 12.30pm - 4.30pm. Your base location will be Whiston, Merseyside.

In addition to your salary and pension you will also be able to access other incredible benefits including paid volunteering days and a benefits portal offering high street and holiday discounts. Our employees can get involved in exciting unique employee experiences such as playing on the pitch at Anfield. We also run lots of initiatives to help keep our people healthy and well.

LFC is committed to equality and diversity and apply this to our recruitment process. We are also committed to the safety and welfare of children, young people and vulnerable adults, meaning safer recruitment methods are applied (Inc. DBS disclosures) to all appointments with vulnerable groups. The Club expects all staff to share our commitments.

Job Types: Part-time, Permanent