Patient and Carer Involvement Facilitator

☞ Northumberland, Tyne and Wear NHS Foundation Trust

View: 107

Update day: 07-05-2024

Location: Carlisle North West

Category: Human Resources

Industry: Mental Health Care

Position: Mid-Senior level

Job type: Full-time

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Job content

We are delighted to be able to offer two exciting opportunities to be involved in the ongoing development of the Patient and Carer Involvement Service. We are looking to recruit two Patient and Carer Involvement Facilitators on a full-time, permanent basis. These posts will be based in Sunderland - South Tyneside and North Cumbria.The principal role of the post will be the facilitation, co-ordination and development of service user and carer involvement and engagement across a given locality. They will work within the locality, inclusive of the community and inpatient services, to support and encourage that the voice, views and potential needs of service users and carers are heard and acted upon at a local and Trust level, ensuring the best provision of high quality, safe and effective care.Your role will be to develop sustainable engagement with service users and carers who have accessed CNTW services within the last four years, with a view to bringing about a comprehensive strategy for ensuring our Involvement Bank has a membership which is representative of our community, in order to draw upon their expertise and experience.You will be required to explore the tools for meaningful and proactive engagement with people from different backgrounds, looking at how to address fears and motives for low engagement and understanding the dynamics of communities in relation to their lived experiences.The post holder must have the ability to communicate in order to provide and receive complex, and often sensitive information in a clear, compassionate and highly effective manner. This could be verbally, in person, by telephone or written format. Attendance at key committees and the support and facilitation of service user and carer forums is a necessary part of the role; as is providing detailed reporting and ensuring that Trust priorities are met in any joint work.The post holder will be required to travel to attend meetings across the Trust, including the Involvement Team main office at St. George’s Park, on a regular basis.We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.For further details / informal visits contact: Name: Dawn Willis Job title: Head of Patient and Carer Involvement Email address: dawn.willis@cntw.nhs.uk Telephone number: 07866133240Kellie Godfreykellie.godfrey@cntw.nhs.uk
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Deadline: 21-06-2024

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