Network Support Engineer

Job content

Role: Network Support Engineer

Job Type: Permanent

Location: Swadlincote,United Kingdom (Onsite)

Ready to utilise your experience with Networking?

Do you have a good understanding of Cisco Routing and Switching environment?

Join us asNetwork Support Engineer.

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation.

· Shape the future of TCS.

· Could work with a diverse team.

· Build strong relationships with a diverse range of stakeholders.

The Role

· Network support from on-site, 24X7 support shift support

· Provide support on day to day network incidents and issues.

· Monitor the network and work with Network tools team for addition/deletion of the devices.

· Support day to day incident, changes, problem and configurations in network infrastructure.

· Manage and maintain the On-site spares availability for network infrastructure.

· Coordinates with Network Delivery team for ongoing projects and provides support from Operations.

· Maintain the Network CMDB and other documents up to date.

· Support day to day cable patching requests and update the cable management system.

· Vendor Coordination with Telecoms, Service providers & OEMs in the event of any faults or hardware issues

· Ensure all related process documents are up to date.

Your Profile

Key skills/knowledge:

· Candidate must be CCNA certified.

· Excellent in Cisco Routing and Switching environment LAN & WAN

· Troubleshooting skills for Cisco Environment in quick time (Nexus 5k and 7k series, Cisco Enterprise routers 3900, 3800 & LAN switches 4500, 3700, 3800, Cat9K and Nexus 9K.

· Knowledge of Wireless technology autonomous and lightweight.

· Knowledge of DNS/DHCP/HPOV NNMi, Prime Infrastructure

· Excellent Knowledge of network sniffer for capturing logs (Wireshark/ Ethereal/ Solar-wind or any other equivalent)

· Experienced in coordination with Telecoms/Service provider/Vendor coordination

· Knowledge of cabling and various modules (Ethernet and Fiber)

· Excellent Communication skill

· Candidate should be flexible covering shifts and support coverage of other client sites

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion & Wellbeing

At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.

You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).

TCS celebrates inclusion without exception. We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation, or beliefs.

If you are an applicant who needs an accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at vs.mohana@tcs.com with the subject line: “Disability Accommodation Request”.

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.