IT Service Delivery Manager

☞ Fruition IT

View: 105

Update day: 30-04-2024

Location: Doncaster Yorkshire and the Humber

Category: IT - Software

Industry: Staffing Recruiting

Position: Mid-Senior level

Job type: Full-time

Salary: £45,000 - £50,000

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Job content

Job Title: IT Service Manager

Location: Hybrid – Doncaster/Remote

Salary:£50,000 + £5k Car Allowance + Package

Do you have experience of IT service delivery management with a passion for user outcomes and user experience. If so, I have the perfect role for you.

I am currently recruiting for an experienced IT Service Delivery Manager for a market leading organisation based in Doncaster. The role is a hybrid position with 2-3 days per week onsite at the organisation’s fantastic offices.

As well as being involved in ongoing service/incident management. The role will see you take responsibility for the quality of the service management provision to the business. This will include owning and developing the internal service processes and best practice and trend analysis with a view to devising proactive solutions.

Required skills and experience

  • Proven experience in a service management / service delivery management role
  • Broad service management background, including incident management, service transition and service improvement
  • You will be very user centric in your approach with evidence of improving service outcomes for internal users
  • Experience of defining and rolling out service management processes and best practice
  • ITIL accreditation or similar
  • Excellent stakeholder management experience with the ability to influence a wider range of stakeholders.

If this role would be of interest, then please apply to this advert and I will be in contact to give you more details.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Deadline: 14-06-2024

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