Fraud Risk Management Manager

☞ Standard Bank

View: 103

Update day: 21-05-2024

Location: Douglas North West

Category: Finance / Bank / Stock

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Job content

JOB OVERVIEW
Business Segment: Personal & Private Banking
Location: IM, Douglas, Douglas, Circular Road
Job Type: Full-time
Job ID: 80419195
Date Posted: 9/21/2023

JOB DESCRIPTION

To implement a first line prevention and detection fraud risk management capability for PPB in country in order to provide a consistent, seamless customer experience by mitigating fraud risk whilst reducing customer friction.

QUALIFICATIONS

Qualifications
Degree in Finance & Accounting

Experience
3-4 years in Risk Management

ADDITIONAL INFORMATION

Outputs

Defines the client messaging and communication strategy for fraud awareness and prevention in collaboration with FRM Domain and SBO.
Identifies and monitors the appropriate communication channels to execute the client messaging.
Ensures and monitors adherence to minimum standards for client authentication (e.g., magstripe pin authentication, etc.).
Utilises the ‘Refund, no Refund’ guidelines with consideration for the client, product, platform and risk.
Ensures the risk appetite is maintained regarding fraud rules mandate and customer friction.
Monitors the ‘Refund no Refund’ guidelines with consideration for customer, product, platform and conduct risk.
Monitors operational and product risk regimes and parameters such as offline card parameters, chip configuration, fraud recovery strategies.
Monitors recovery strategies for products and platforms

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za
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Deadline: 05-07-2024

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