File Handler Assistant - Level 2

Job content

If you’re looking for you next role, have established interest in law either through further education (e.g. LPC or ILEX) or experience within a process driven legal environment and would like to join a growing team, our Fraud team are looking for a number of File Handler Assistant Level 2 to join the team.

The File Handler Assistant will work closely with an experienced File Handler within our Counter-Fraud team. The role involves working on litigated fraud cases on behalf of a wide range of Insurance clients. Whilst the Assistant will not have ownership of any of their own files, they will be responsible for assisting the File Handler in following the court timetable and progressing evidential enquiries to ensure the effective resolution of claims, securing the best possible outcome for our clients.

Key Accountabilities

The work handled by the Assistant will be governed by the caseload of the File Handler that they are assigned to. In addition to a core of basic drafting and reviewing competent ices, the File Handler Assistant will be expected to assist by:

• Dealing with all elements of the court timetable such as:

o Drafting pleadings;

o Making and dealing with complex and/or potentially contested applications;

o Drafting Part 35 questions;

o Instructing and dealing with experts;

o Instructing and working with Counsel;

o Attending Interlocutory Hearings;

• Liaising with our clients in relation to the progression of cases to include:

o Liaising with customers and witnesses;

o Considering the impact of evidence on strategy and advising our clients as to impact and next steps;

• Liaising with others in order to secure favourable outcomes, to include:

o Negotiating terms of agreement with opponents, to include settlement of damages and costs where required.;

• Any other tasks as they arise during the course of assisting the File Handler to efficiently run their caseload

To ensure compliance with the SRA Code of Conduct 2011

Essential Skills and Attributes:

• Established interest in law either through further education (e.g. LPC or ILEX) or experience within a process driven legal environment

• Experience of drafting court documents and understanding of processes

• Good telephone and communication skills with people at all levels inside and outside the business

• An ability to organise and prioritise tasks using initiative

• Calm under pressure with the ability to re-prioritise and delegate effectively when required

• An ability to analyse evidence

• Good Literacy and IT skills

• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met

• Ability to work effectively within the Keoghs Shared Behaviour framework

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

What you can expect from us:

• A learning culture with employee development at the heart of the people development pathway
• Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
• Monday to Friday – 35 hours per week
• Care Cash Plan
• Death In Service – after 1 year
• Pension Contribution
• 25 day holiday plus 8 bank holiday (with the option to buy and sell 3 days per year)
• Premium Headspace membership – teaching mindfulness, meditation and wellbeing

Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

Keoghs values

• We listen, are down to earth and supportive
• We work together towards a common goal
• We’re friendly with a can do attitude
• We care about our clients
• We evolve

Keoghs is a Disability Confident employer and we endeavour to recruit from the widest possible pool of suitable candidates.

If you require any adjustments or special arrangements to be made to our application process on account of a disability please contact Recruitment.

We’d like to take this opportunity to thank you for interest in this position and in our organisation

Strictly no agencies please