Facilities Co-ordinator

Job description

Summary If you enjoy being part of a team which cares for and maintains glorious mansions and halls, keeping them an attractive tourist location, this role would be perfect for you. What it’s like to work here

Atmospheric Ham House is situated on the banks of the River Thames. This 17th century country home has a varied visitor experience, including outdoor events, workshops, theatre, ghost tours and family-friendly activities. The close team is often looking for enthusiastic people with great interpersonal skills to join them.

Click here for more information about this location

What you’ll be doing

As the Facilities Co-ordinator, you’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property.

You’ll support the team to meet its objectives by ensuring high standards are always delivered and maintained. Based at Ham House, you’ll be assisting with the provision of planned, preventative and reactive maintenance and repairs, carrying out and logging our programme of compliance and health and safety checks. You’ll also be working closely with contractors, confidently delivering site inductions and providing access and supervision. You’ll have the opportunity to develop an understanding of carrying out maintenance and repair work within the context of historic buildings, working with colleagues from different disciplines. You’ll look after the day-to-day running of our services including supporting recycling and working to improve our sustainability. You will also contribute to ensuring that public, staff and visitor facilities are well presented. In addition, you’ll provide general administrative support for the department, as well as the wider portfolio on occasion.

Please also read the full role profile attached to this advert.

Outer London Weighting applies to this role at £2690 FTE per year, and has already been applied to the salary advertised.

Interviews will provisionally be held on the Week commencing 19thJuly 2021.

Who we’re looking for

Our team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We’d love to hear from you if you have;

• Experience in a facilities role in a customer service environment

• Flexible, customer focussed approach with understanding of good customer service standards

• Good organisational skills and attention to detail

• Good interpersonal and communication skills

• Ability to use tools, equipment as required for the role

• Willingness to work alongside volunteers and is able to support volunteers to perform at their best

• Ability to multi-task and work in collaboration with other departments

• Ability to work well in a team

• Good IT skills (Microsoft Office)

The package

Benefits for working at the National Trust:

• Flexible working whenever possible

• Free parking at most locations

• Discounts in high street stores, cinemas, National Trust properties and cafes.

• Free entry to our properties for you, a guest and your children (under 18)

• Generous annual leave

• Subsidised health cash plan

• Free 24-hour support service

• Substantial pension scheme of up to 10% basic salary

• Training & Development tailored to you

• Up to 5 days of paid volunteering for you.

Click here to find out more about the benefits we offer to support you.