Active Outdoors Assistant

Job description

Can you deliver great active experiences in the outdoors? Do you love engaging with people and delivering excellent customer service? If so this role could be for you.

Duration: fixed term contract until the 31st August 2021.

Hours: 120 hours worked between Monday 2nd August and Sunday 31st August. With an initial training day expected on Wednesday 28th July.

Specific working hours can be discussed at interview, however we expect most weeks full time hours of 37.5 hours per week will be required.

The Wey was one of the first British rivers to be made navigable, and opened to barge traffic in 1653. This 15-mile waterway linked Guildford to Weybridge on the Thames, and then to London. The Godalming Navigation, opened in 1764, enabled barges to work a further four miles upriver. The award-winning visitor centre at Dapdune Wharf in Guildford tells the story of the navigations and the people who lived and worked on them. Visitors can see where the huge Wey barges were built and climb aboard ’Reliance’, one of three surviving barges.

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As an Active Outdoors Assistant you’ll have a passion for delivering great active experience in the outdoors. You’ll be leading the delivery of our Summer holiday festival of sport event at Dapdune Wharf, helping as many people as possible engage with the outdoors and enjoy our beautiful places.

Combining your excellent customer service skills with knowledge and ability to instruct others in safe activities. You will help our visitors access our Active Outdoors offers as well as ensuring that equipment is maintained and stored appropriately. There will be a variety of duties which range from welcoming and engaging with visitors and families, providing great information about the property and the activities on offer, setting up equipment, measuring participation and generally supporting the property to enable its Active Outdoors offer to be the best visitors experience it can be.

To be successful in this role we’re looking for someone who has:

• Experience of, or interest in working in an outdoor setting delivering active experiences to visitors / general public.
• Excellent customer service skills, with a friendly and welcoming personality. Happy engaging with families taking part in sports activities during the summer holidays.
• Understanding of different access requirements and how to assist visitors and general public.
• Availability to work full time hours between 2nd and 22nd August 2021, including every Saturday and Sunday.

Benefits for working at the National Trust:

• Flexible working whenever possible

• Free parking at most locations

• Discounts in high street stores, cinemas, National Trust properties and cafes.

• Free entry to our properties for you, a guest and your children (under 18)

• Generous annual leave

• Subsidised health cash plan

• Free 24-hour support service

• Substantial pension scheme of up to 10% basic salary

• Training & Development tailored to you

• Up to 5 days of paid volunteering for you.

Click here to find out more about the benefits we offer to support you.