Cruise Product & Marketing Executive

Job content

Cruise118 Product Executive
Company: WTH UK Ltd

Location: Office Based Chorley
Salary: Dependent on Experience (£19,000 - £21,000)
Hours: 40hrs per week - Monday to Friday 9am-5.30pm with an element of flexibility required
Reporting to: Product Manager
About the company
World Travel Holdings UK the UK division of WTH the world’s largest cruise agency
Cruise118.com the UKs fastest growing cruise retail brand and the home of the award winning Cruise Concierge Service
SixStarCruises.co.uk Europes largest seller of ultra-luxury cruises
RiverVoyages.com the UKs fastest growing seller of river cruises
Through an outstanding commitment to workplace engagement, WTH (UK) has obtained a 3 Star World Class accreditation, Best Companies 2020
WTH (UK) Ltd are listed in the Top 100 Best Companies to Work For in The Sunday Times Top 100 Companies to work for 2020.
Purpose of the role
Reporting to Product Manager, the role of Product Executive will liaise with all cruise suppliers to deliver strong, competitive, and accurate engaging cruise product and deals within all our marketing activity. Building unique product with obtained exclusives rates and collaborating with Sales, Marketing, and the Training departments to ensure successful sales delivery is a key element of the role. You will work closely with our Supplier Relations team supporting our partner interactions and to ensuring we deliver on all commercial targets.
Objectives/Deliverables

• Contribute towards weekly marketing plans in line with business focuses and cruise line promotions and campaigns
• Analyse our performance and that of our suppliers to identify key focuses and opportunities
• Ongoing competitor analysis to ensure we have competitive pricing and product in all activity
• Liaise with suppliers to source cruise deals, including net rates and special offer promotions
• Obtain weekly pricing and availability updates from the cruise lines, and update pricing on the website
• Own and understand cruise line campaigns, promotions and systems and co-ordinate distribution to relevant departments to ensure appropriate knowledge and expertise
• Proactively work with third party data suppliers to ensure accurate pricing on our data feeds
• Collaborate with marketing and web development teams on website improvements and processes
• Any other reasonable requested task within skill set

Key Performance Indicators

• Product quality, range and competitiveness across our marketing channels

• New, unique, and engaging fly-cruise and cruise and stay product build
• Accuracy of pricing and promotions
• Awareness and understanding of own cruise line campaigns, systems and pricing
• Understanding of commercial targets and delivery of key trading actions as assigned from Product Manager within set time frame
• Awareness and understanding of non-cruise line suppliers systems, product range and pricing

Skills & Attributes

*
Experience in a product role within the travel industry, preferably within the cruise sector (ideal not essential)

• Have a good level of geographical knowledge
• Ability to work under pressure and to tight deadlines, whilst maintaining accuracy
• Excellent organisation & communication skills
• A strong team player, who will influence both internally and externally
• Ability to think on your feet
• Work within the WTH values
• Lively and outgoing personality

Job Type: Full-time