Clinical Administrator
☞ Norfolk & Suffolk Foundation Trust
View: 112
Update day: 07-05-2024
Category: Administrative / Clerical / Assistant
Industry: Healthcare
Job type: Full-time, Permanent
Salary: £19,737 - £21,142 a year
Job content
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
TWITTER - The Trust now has it’s own Twitter account for recruitment. Follow us on @NSFTjobs
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Job overview
Do you have the experience and drive to fulfil the role of a Clinical Support Administrator? Do you enjoy working as part of a team, enjoy providing a great service and have an eye for detail? We have an exciting opportunity to join our successful Mental Health Liaison team of administrators. The role will be dual based with four days a week at our satellite office Hellesdon Hospital and one day a week based with the multi- discipline team at our main base at the Norfolk and Norwich University Hospital at Colney.
The hours of our service are 24 hours seven days a week although this role will cover Monday to Friday within the core hours of 8am – 5pm. With this role there is the opportunity to work with a multi- discipline team consisting of Consultants, Psychologists, Mental Health Nurses, Assistant Practitioners and your potential Clinical and Business Administration colleagues.
Main duties of the job
We are looking for a person who is enthusiastic, and energised with a positive, can do, approach. Good communication and organisational skills are essential.
Your role will involve a wide range of tasks from minute taking, attending meetings, typing up reports, audio typing, inputting and collecting data, audits, updating our clinical database in the correct way to support data reporting. Creating clinical letters. The role will also include answering the phones for the teams, and cross covering for admin colleagues. This is a stimulating and varied role where no two days are alike but are extremely rewarding.
Working for our organisation
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, alcohol treatment, learning disability, wellbeing and eating disorder
Benefits included with this role are:-
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
To help you make up your mind about apply for the role please contact Jenny Farthing Deputy Business Support Manager MHLS Team Jenny.farthing@nsft.nhs.uk 07747 460 127 who will be happy to have an informal chat about the role, we can also arrange a visit to your prospective new team if you would like.
Detailed job description and main responsibilities
The role is to support the Mental Health Liaison Team who receive referrals predominately from the A & E department along with ward referrals and carry out assessments at the Norfolk and Norwich Hospital. Please refer to Team Overview at the end of the document for more details about this interesting team.
For further details regarding this role, please see the attached job description and person specification.
Person specification
Qualfications
- NVQ 3 Business Administration or working towards or equivalent
- Pitman/ RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
- Knowledge of Trust Electronic Record System
Experience
- Understanding and experience in full range of admin procedures and systems
- Working on own initiative with minimal supervision
Skills
- Interpersonal skills including taking a proactive approach and ensuring confidentiality at all times
- Audio typing
- Excellent articulate communication skills
EQUAL OPPORTUNITIES
Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Deadline: 21-06-2024
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