Casual Security Officer (SIA)

Would you like to work in one of Leicester’s best live entertainment venues? Are you enthusiastic and passionate about providing a great customer experience at De Montfort Hall?

De Montfort Hall is situated at the edge of the city’s Victoria Park and has acted as a cultural beacon for the people of Leicester, Leicestershire and beyond for nearly 110 years. Since its opening in 1913, the hall and gardens has held music concerts, royal visits, comedy shows, company dances, pantos and so much more. Putting on circa 250 performances per year, it is a vibrant and exciting place to work with a real diverse variety of live shows and events.

Join us as a Casual Security Officer SIA and you’ll be a part of a welcoming and friendly team. You’ll work in a busy, fast paced environment to work with the Front of House Supervisors to ensure the safety and security of our Customers, staff, and venue before, during and after the event or show.

With the benefit of being a casual worker, you’ll have the opportunity to work as many shifts as you would like but will be dependent on the programme of events that are scheduled. Shifts may be during the day and evening, from Monday to Sunday.

Your hourly rate of pay is £10.41

As a resilient Security Officer, you’ll assist in providing security support to customers whilst supervising crowd control at De Montfort Hall. This includes monitoring the conduct of customers and dealing with any conflict that may arise, carrying out baggage checks and providing access for customers who may require additional assistance. With an awareness of situations and the environment, you’ll spot potential issues before they become a problem and keep the safety of all customers and staff at the forefront during every shift. On shows, such as rock concerts, you’ll provide security support in the pit or at the front of the stage for comedy shows, removing any customers who are causing issues for the artistes. You’ll look after artistes when signings take place and control the crowd when performance acts leave the venue.

You’ll have experience in ideally a similar busy entertainment environment. You’ll hold a current SIA Door Supervisor badge and have good knowledge of Health and Safety and be able to put this into practice to ensure the safety of our customers, staff, and yourself. With good numeracy and literacy skills you’ll be able to write incident reports and update records. You’ll have excellent verbal communication skills and with a positive manner, you’ll be able to de-escalate difficult and challenging incidents, whilst maintaining a calm outlook. You’ll be physically fit to be able stand for long period of time, as well as be able to assist with setting up the hall ready for the show/event to take place.

As the role requires a valid and current SIA badge, you must be over 18 years of age.

For an informal discussion about this post, please contact Adam Durnin on 0116 454 3612

Interviews will be week commencing 23rd August 2021