Case Manager

☞ Pertemps Network Group

View: 102

Update day: 07-05-2024

Location: Manchester North West

Category: Finance / Bank / Stock

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Job content

Case Manager
V20110881

2 Applicants

£22,000 - £27,000 Per Annum
Full Time
Permanent
Manchester, Greater Manchester
Administration

Job Description

Mortgage Case Managers
Basic Salary £22,899

Here’s what you’ll get back:
    Up to 25 days’ annual leave + Bank Holidays
    Your birthday off, every year!
    A healthcare cash plan
    A contributory pensions scheme, matched up to 5%
    Long Service Awards
    Cycle to work scheme
    Life Assurance
    Modern offices at Piccadilly Gardens in Manchester

Responsibilities include:
    Delivery of qualified leads to our lending team.
    Pre-qualifying warm leads.Taking the customer thorough a fact find to ensure their circumstances meet our lending criteria and our product meets their needs.
    Once eligibility is established, arranging appointments with one of our accredited Mortgage Advisors, using effective diary management to maximise prospect contacts.
    Providing excellent customer service via telephone and email.
    Working closely with the wider lending Team to Support our team of Mortgage Advisors in obtaining customer documentation and completion of other tasks required to ensure the completion of successful loan applications.
    Ensuring ownership of personal performance in line with business objectives, tracking and managing KPI’s.
    Ensuring all activities take place in accordance with our company value and customer charter, Data Protection principles, Treating Customer Fairly principles and Compliance.

This role is for you if you have:
    A minimum of 12 months experience in phone based sales role, for example Lead Generation, ideally within Financial Services.
    Strong Communication and Customer Service Skills
    The desire to progress to the qualified Mortgage Advisor role.Opportunities for progression, including support to gain profession CeMAP qualification will be provided.
    A self-assured and approachable manner
    Driven, and self-motivated with the will to succeed.
    Excellent PC skills including Microsoft Office applications
    Strong team player with a positive attitude
Here’s what you’ll get back:
    Up to 25 days’ annual leave + Bank Holidays
    Your birthday off, every year!
    A healthcare cash plan
    A contributory pensions scheme, matched up to 5%
    Long Service Awards
    Cycle to work scheme
    Life Assurance
    Modern offices at Piccadilly Gardens in Manchester

The Talent Crowd

Jack Garrigan
jack.garrigan@thetalentcrowd.com
0161 676 4879
Division v20
The Talent Crowd Manchester
ABC Building
21-23 Quay Street
Manchester
Greater Manchester
M3 4AE
0161 676 4879

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Deadline: 21-06-2024

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