Business Services Co-ordinator

Job description

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator.

The National Trust is a busy organisation that has a lot going on at all times – you can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations, you’ll have the chance to support a variety of projects and offer your advice beyond your team. You’ll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there’s a better way of doing something.

This role requires one full day at Hardcastle Crags per week (7.5 hours), plus 15 hours at Marsden Moor. The 15 hours at Marsden Moor must cover 10am to 3pm on a Friday, but can otherwise be flexible.

Please include a covering letter with your CV stating your suitability for the role.

This role will be based at Marsden Moor and Hardcastle Crags with occasional cover for East Riddlesden Hall. The West Yorkshire group of National Trust properties offers a diversity of setting, from rugged moorland and beautiful woodland to historic buildings and formal gardens. These are special places to work.

The office at Marsden Moor is located within the town of Marsden, surrounded by the impressive moorland, whereas Hardcastle Crags has its off-grid office at Gibson Mill, within the woodland, next to the river; away from the rush of everyday life.

You will be working alongside National Trust staff and volunteers, supporting the teams to carry out important conservation work, promote enjoyment of National Trust spaces and to offer visitors a fantastic welcome.

Click here for more information about these properties

Hardcastle Crags | National Trust

Marsden Moor | National Trust

Known for your exceptional organisational skills and your love of delivering first class support, you’ll provide a comprehensive administration service to your properties. As well as managing the property email inbox and calendar, you will be responsible for the smooth running of the Marsden Moor office, including carrying out facilities management tasks, welcoming contractors and monitoring compliance. You will issue licenses for event organisers and carry out banking across two sites. You will also support your colleagues with procurement and invoicing. You’ll be confident using a variety of IT packages to create reports, keep accurate records, and write timely and accurate internal/external communications. You’ll run a tight ship and will soon be the go to person for your team.

• Relevant experience in a Business Support environment; along with facilities or office supervision responsibility

• Good written and verbal communication skills

• Great team player

• Flexible and customer -focussed with strong customer service skills

• Able to multi-task and prioritise own workload

• Well organised and attention to detail

• Advanced IT Skills

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.