Warehouse Operations Controller

Job content

OPERATIONS CONTROLLER

We are looking for an Operations Controller at our Longbridge Lane site, Derby.

ABOUT THE ROLE

As an Operations Controller you will provide support within the Warehouse Operations Team to ensure quality and delivery targets, process adherence and customer expectations are met to the highest standard. Duties include:

• Utilise all Incora’s operational systems to raise and resolve issues ensuring the team’s performance is optimised.
• Populate contents of new training packages and update content of existing training packages as directed in line with internal and external customer requirements ensuring it is effective and quality and customer standards are achieved.
• Deliver training in line with training schedules ensuring two-way feedback takes place via regular one to one’s and coaching sessions.
• Perform operational transactions on relevant systems to fulfil all quality and delivery targets to satisfy internal and external customer’s requirements. Complete various reports in line with KPI’s.
• Adhere to specified customer quality requirements and ensure process adherence and “pathway” compliance is delivered right first time to improve our operational effectiveness.
• Undertake Team Member duties as and when required to ensure the Warehouse Operations team delivers the required daily output in a flexible and professional manner.
• Deputise in the absence of the Team Leader as requested to ensure the team’s performance, especially achievement of quality and delivery targets, process adherence and the relationship with the internal and external customer, is maintained.

ABOUT YOU

• Some basic administration experience
• Some experience of manual handling
• Good computer literacy
• Good communication skills
• Good attention to detail
• Standard level of numeracy and literacy
• Some experience of supervising a team (desirable)
• Train the Trainer (desirable)

So, if you feel you have all of this, and even more, apply now. In return we will offer you an exciting package that includes a great salary, benefits and more. But most importantly we will offer you the chance to become part of our Incora Story.

ABOUT US

Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission-critical.

With a strong foundation in the aerospace and defence markets, we also utilise our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services. We pride ourselves on offering: Industry-leading capabilities Innovative solutions Greater customer value Trusted supplier relationships Business growth and operational efficiency Our people make us unique, and we offer an Outstanding Colleague Experience.

We live by our values: Courage, Collaboration and Commitment and are proud to add real value to our customers’ businesses. Our people-centric philosophy is underpinned with strong engagement, consistent communication, and opportunities for personal development, enabling our colleagues to grow and make a difference in our company.

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Job Types: Full-time, Permanent

Salary: £18,200.00-£22,800.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking
• Private medical insurance
• Sick pay

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Work Location: One location