Job type: Part-time, Permanent

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Job content

Job overview

As part of a team, the post holder will be responsible for the management of the inpatient and day case waiting lists for a delegated number of consultants at Nottingham University Hospitals NHS Trust, in accordance with Government Access Targets and Trust’s Access Policy. Also ensuring that there is an efficient and effective use of available resources at all times.

They will book elective TCI dates and clinics and transport. The post holder will also play a key central role within the service and is required to work in close liaison with NHS colleagues, patients and the general public.

The role/duties of the post are outlined above. In undertaking this role the employee will be expected to behave at all times that is consistent with, and actively supports the Trust values

Main duties of the job

You will be a conscientious and enthusiastic team player with excellent organisational and communication skills with a sound administrative background. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.


Working alongside the Co-Ordinator you will be responsible for listing patients, and booking in their treatments on to Bookwise. Knowledge of the 18 week RTT pathway and managing waiting lists are required.


You will have experience in the use of computer systems including Microsoft Word and Excel, and experience of hospital systems including Medway PAS, Bookwise , DHR and NOTIS.

Working for our organisation

Our values are: Caring and helpful; Safe and Vigilant for our patients and colleagues; Being Clinically Excellent and driving innovation to meet the needs of our patients; Using our Resources wisely whilst; Providing Quality products, services and experiences for staff and patients.


In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

Detailed job description and main responsibilities

As part of a team, the post holder will be responsible for the running of the day case waiting lists for a delegated number of consultants at Nottingham University Hospitals NHS Trust, in accordance with Government Access Targets and Trust’s Access Policy. Also ensuring that there is an efficient and effective use of available resources at all times.

They will book elective TCI dates , clinics and transport. The post holder will also play a key central role within the service and is required to work in close liaison with NHS colleagues, patients and the general public.

In undertaking this role the employee will be expected to behave at all times that is consistent with, and actively supports the Trust values which are detailed below.

Person specification

Training & Qualifications

Essential criteria
    • Good command of the English language – both written and spoken. GCSE Level or equivalent standard in Maths/English
    • NVQ Level 2/3 Business Admin
Desirable criteria
    • Experience of hospital systems such as MEDWAY NOTIS and Medical Office.

Experience

Essential criteria
    • A recent past NHS experience
    • Demonstrate knowledge of waiting list processes
  • Understanding of the importance of confidentiality
Desirable criteria
    • 18 week RTT knowledge and experience

Communication and relationship

Essential criteria
    • Ability to develop good working relationships with medical and other hospital staff at all levels
    • Willing and able to work as part of a team
    • Ability to prioritise workload and use own initiative
  • Ability to communicate verbally in a clear and effective way both face to face and on the telephone

Planning and organisation

Essential criteria
    • Works within prescribed deadlines
    • Consistently works to high standards
  • Demonstrates an ability to organise own work schedule

Physical skills

Essential criteria
    • Frequent use of VDU equipment

Other requirements specific to

Essential criteria
    • Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
    • Remains calm and co-operative under pressure or in difficult and uncertain situations

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements

ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

  • Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Departmentconfidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
  • Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£45 for enhanced and £28 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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Deadline: 16-07-2024

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