Volunteering & Community Manager

Job description

We’re looking for a Volunteering & Community Manager to join our team here at the National Trust Saltram. We are committed to making our places welcoming to everyone and we want to find the right person to help us build our work with different communities to realise this vision.

We are looking for someone experienced in Community Engagement who can also lead for Volunteering. We have a developed volunteering offer across our properties and the successful candidate will support and empower our Volunteer and Community Officer to review standards of volunteer management, develop new and existing volunteer skills, and diversify volunteering opportunities. We are at the beginning of our journey of working collaboratively with communities and we are looking for someone who will enable us to broaden and deepen our work with a range of different partners and communities. We need someone who has a great ‘outreach’ track record but who is also experienced in the ‘in reach work’ helping colleagues to develop, grow and embrace new ways of working that will make our community partnerships fruitful and meaningful.

A high profile cultural destination described as an ‘oasis in the middle of the city’, this magnificent mansion and parkland near Plymouth offers a tranquil riverside escape with close-by city amenities. With over 950,000 visits ln 2019, Saltram is one of the busiest properties in the country. A well-loved parkland used by locals for walking and exercising, a popular garden which changes with the seasons and a Treasure House makes Saltram a popular property for a range of audiences. Currently, The Future Saltram Project aims to deliver significant and exciting changes across every area of the property to maximise its commercial potential and deepen audience engagement, this is a priority multi million pound project for the National Trust, Saltram prides itself on its exceptional visitor experience and service standards. An energised, capable, engaged team make Saltram a fun place to work. It’s certainly an exciting time to be at Saltram.

You will be responsible for the leadership and delivery of community engagement for Saltram, identifying the best opportunities and enabling the engagement for exciting projects, focusing on Future Saltram in particular. You will develop and build appropriate partnerships with external stakeholders to deliver our strategic ambitions.

You will lead the strategic development of volunteering at the Saltram including increasing and improving opportunities for volunteer engagement, deepening relationships, and developing new and existing skills. Working with the team, you will develop new offers and improve the experience for current volunteers, finding new ways to use their time and talents. Whilst this role will be very heavily focused on supporting the Future Saltram Project you will also be part of the Property leadership team, reporting directly to the General Manager. The role will also have a range of operational responsibilities, including the occasional weekend Duty management and house supervisor shifts.

• Proven track record of delivering successful community engagement and long-term partnerships.

• Experience of delivering effective and meaningful consultations with communities.

• Passion and enthusiasm about the benefits of great volunteer involvement and the importance of involving our supporters in our cause.

• Great communication and coaching skills, strong leadership and a passion for making a difference.

• Determination to champion community partnership internally and enable everyone to play their part in community partnership working.

Benefits for working at the National Trust:

• Flexible working whenever possible

• Free parking at most locations

• Discounts in high street stores, cinemas, National Trust properties and cafes.

• Free entry to our properties for you, a guest and your children (under 18)

• Generous annual leave

• Subsidised health cash plan

• Free 24-hour support service

• Substantial pension scheme of up to 10% basic salary

• Training & Development tailored to you

• Up to 5 days of paid volunteering for you.

Click here to find out more about the benefits we offer to support you.