Triage Nurse Lead

Job content

We are one of the largest integrated Health and Social Care providers, with an annual turnover of close to £400m, serving a population of 1.5m over a core geography of 2,400 square miles. Our portfolio of services includes mental health, learning disability and adult social care services across Staffordshire, Stoke-on-Trent and Shropshire. We provide a vast range of community services for adults and children and specialised services such as rheumatology and rehabilitation.

We have specialist mother and baby, eating disorder and medium secure forensic mental health services and contracts across the country for IAPT, addiction and some health services in prisons as well as hosting a network for inpatient mental health care for serving military personnel.

Recently, we have been shortlisted for Capsticks Award for innovation, Academi Wales Award for Excellence in Organisational Development, Health and Wellbeing Award – Public Sector at Personnel Today Awards 2021, we were finalists for the HSJ Value Award 2021 for People and Organisational Development Initiative of the Year and we were the winners of the HR impact Award at Personnel Today Awards 2021.

Employing around 8,500 employees, we are an innovative and forward thinking organisation with an ever expanding portfolio of services. This means we can offer our employees genuine opportunities to develop their careers by gaining experience across a number of specialisms. We are a Keele University Teaching Trust with a thriving Research and Innovation Department.

The Trust works in partnership with the NHS programme ‘Step into Health’, supporting ex-service personnel into a career in the NHS.

Triage Nurse Lead South East Alliance Local Access Point (Tamworth, Lichfield & Burntwood) FULL - TIME POST / 1.0 WTE (37.5 HOURS) SALARY: Band 6

The South East Alliance Local Access Point is looking for a dynamic, organised, enthusiastic Triage Nurse Lead to join our team.

The Local Access Point is the main point of contact for the South East Alliance Community Nursing and Therapy Teams.

You will be required to answer calls and provide clinical support to colleagues and callers, assistance and professional expertise within the team. You will be required to offer clinical triage and support where appropriate. This may range from signposting the caller to the appropriate service, making a direct referral or offering clinical advice. You may also be expected to conduct some Community Nursing visits where patients require a response therefore experience in community nursing will be essential.

As the Triage Lead you will support the team and deal with day to running of the team with support from the Operational Manager.

The post holder is expected to represent the Organisation in a professional and courteous manner at all times and provide advice and information using a high level of clinical understanding and professional judgement. Knowledge of community nursing services and the clinical care provided is essential. Triage is a key element in patient safety and is imperative to ensure a seamless, coordinated approach is achieved.

Shift patterns for this post consist of 7.5 hour shifts between the hours of 8am and 18.30pm covering a 7day service.

For further information please contact Laura Wilson- Operational Manager- South East Alliance laura.wilson@mpft.nhs.uk 07814830770.

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• UPDATES & CORRESPONDENCE – All correspondence will be sent via email to the email address you used when making your application. Please check your email regularly. If you have selected updates by text messaging we will also correspond via this method.
• EMPLOYMENT CHECKS – If selected for interview, you will be sent an email with the details of the documentation you need to bring along with you to verify your Right to work in the UK, your identity and DBS Check. Failure to bring the documentation will delay your employment if you are successful at interview.
• REFERENCES - Please ensure you provide email addresses for all referees for the last 3 years of employment and advise of any gaps in employment. We will not request references prior to interview unless you have given permission on your application form to do so, however, if you are offered a position with the Trust, references will be requested at the point of offer and by completing this application you are giving your approval for this information to be requested.
  
  

MPFT is committed to the equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates from all areas of the community, who meet the specific criteria of the post regardless of race, gender, religion, sexual orientation, age, physical / mental disability or offending background.

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment.

The Trust has a positive attitude to employees and job applicants with mental health issues.

PLEASE NOTE: should we have a high volume of applications the Trust may close the vacancy early