TRAINEE INTO WORK ADVISOR

Please note that this scheme is only open to people who are not presently in permanent employment and have accessed one of the following employability services for support: Inspire to Work, Communities for Work, Communities for Work plus, Journeys to Work, Communities First. We will consider other employability programmes too on a case by case basis. If you are unsure of which service may have supported you, please call 029 2087 071 who will be able to advise you.

The Into Work Advice Service provides support to people across the city who are actively seeking employment or looking to upskill. The team assist citizens throughout Cardiff to become Digitally Included, help with creating CV’s, assist with Job applications and provide support to apply for and maintain Universal Credit accounts.

The Into Work Advice Service is made up of a number of different streams including, the Gateway (job club support), Adult Mentoring, Youth Mentoring, Volunteering, Employer Liaison and Work Placement, Adult Learning, Digital Skills, Essential Skills and Quality Support

The training scheme will provide the trainee with a wide range of useful skills and experience of dealing with face-to-face, telephone and e-mail.

The successful applicant will help provide a professional face-to-face service to give practical help in job seeking skills, job applications, assisting clients to produce professional CV’s to assist clients to get ‘back to work’.

To assist with the provision of a high quality employment service for Cardiff. This will be via a number of channels, including face-to-face, web chat, e-mail and telephone

You will work well in a team, have excellent communication skills and have a flexible approach.

There are no formal qualification or experience requirements, however the successful applicant must have good communication & IT skills and the ability to adapt and learn quickly.

A positive and customer focused attitude is essential as is the ability to work to targets and deadlines.

Knowledge of other languages, in particular Welsh, Arabic, Somali, Polish or Czech would be an advantage.

There are many different careers available within the council, offering good career progression opportunities and flexible working arrangements. There is no guarantee of a job at the end of the training scheme; however, those successfully completing the training will be given every assistance to apply for appropriate posts within the service.

The post will be required to work from a number of different locations, including Central Library Hub and other Community Hub buildings on a rota basis. The post also required evening and weekend work on a rota basis.

This post is temporary until 31st March 2023.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Due to the current COVID19 circumstances the interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Awor Hersi on 029 20871071.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on ourwebsite:

Important information you need read in order to complete your application:-

• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework

Additional Information:-

• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice