Loading ...
Loading ...
Tesco Colleague - Customer Service Desk - Caerphilly Crossways Superstore
View: 103
Update day: 30-04-2024
Location: Caerphilly Wales
Category: Other
Industry: Retail
Position: Entry level
Job type: Full-time
Loading ...
Job content
About The RoleAvailability Window Days From time To timeSun 10:00:00 16:00:00Tue 15:00:00 21:00:00Sat 13:00:00 20:00:00Customers are at the heart of everything we do.It takes lots of different people to run a store and this is a job with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding.- Being a Tesco Colleague in one of our stores means that you will be part of a team who help to serve our customers a little better every day.
- You’ll meet great people, learn new things and be part of an expert diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Dealing with customer complaints and feedback in a professional manner, always sending customers home happy.
- Accurately recording any customer details and treating this information confidentially.
- Carrying out safe & legal checks on the desk that you are trained for, reporting any next steps to the Shift Leader/Team Manager.
- Recording and disposing of waste in a responsible manner, including following food waste and recycling routines.
- Accurately recording and processing returned items from customers.
- Signing in visitors, ensuring they are aware of the health, safety and fire procedures for the store.
- Controlling keys that may be stored at the desk correctly.
- Liaising with Shift Leaders, Managers and Security, communicating clearly.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Working across the store in our service, picking and replenishment areas where required.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome and always following our policies.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- 10% Discount Card increasing to 15% after every pay for a 4 day period
- Life assurance
- Retirement saving plan
- Great colleague deals and discounts, saving you money on everyday purchases
- Uniform provided
- Click here to read more about the benefits we have available for our colleagues
Loading ...
Loading ...
Deadline: 14-06-2024
Click to apply for free candidate
Report job
Loading ...
Loading ...
SIMILAR JOBS
-
⏰ 17-07-2024🌏 Caerphilly, Wales
-
⏰ 18-06-2024🌏 Caerphilly, Wales
-
⏰ 22-06-2024🌏 Abergavenny, Wales
-
⏰ 01-07-2024🌏 Aberystwyth, Wales
Loading ...
-
⏰ 16-06-2024🌏 Haverfordwest, Wales
-
⏰ 28-06-2024🌏 Bangor, Wales
-
⏰ 16-06-2024🌏 Llandudno, Wales
-
💸 £30,001/yr - £40,000/yr⏰ 16-06-2024🌏 Haverfordwest, Wales
Loading ...
-
⏰ 25-06-2024🌏 Beaumaris, Wales
-
⏰ 02-07-2024🌏 Holyhead, Wales