Salary: £10.79 an hour

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What’s involved with this role:
Temporary Administration Assistant (Admin & Clerical) Reference no:Teignbridge 5225563 Pay Rate:£10.79 per hour PAYE Role Length: This opening assignment is for 3 months The Administration Assistant will be responsible for undertaking day to day Administration functions in relation the administration of their assigned department. Key responsibilities:
  • Undertake assigned administrative work and activities through to completion, dealing with problems that arise and changes to requirements or timings, meeting set deadlines.
  • Act as the first point of contact for the department, providing advice and guidance to a developed level, appropriately dealing with callers in person, by telephone and email and ensuring high levels of customer relations.
  • Deal with enquiries from members of the public by telephone, e-mail, and face to face.
  • Respond with courtesy, understanding and sensitivity to a wide range of queries received across all channels.
  • Undertake office-based administration including receiving and despatching post, photocopying, scanning, filing and indexing.
  • Undertake IT related functions to update and maintain customer records across a range of services using several different systems, processing different applications received by each of the different departments.
  • Operate contact centre technologies and other systems across each department to ensure customer enquiries are handled effectively, are properly recorded, and monitored in line with agreed business processes, data management and quality standards.
  • Complete work to the required quality standards and within the designated timescale.
  • Any other general administrative and clerical duties in line with the grade, as required.
“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: Experience, Skills, Knowledge / Technical skills:
  • Excellent IT skills and highly competent in Microsoft Office systems.
  • High standard of written and oral communication.
  • Understanding of data protection principles.
  • Experience of providing administrative support to a team/company.
  • Demonstrable experience of a customer focused approach to business administration.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
  • Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  • Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  • Your availability to work either immediately, or at short notice.
  • Please refer to the Role Requirements section above - your CV must address the requirements listed.
Other preferable/desirable details to include on your CV, if applicable:
  • Any local authority/public sector experience
  • Any relevant qualifications held or being studied for.
AE If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via jobs@tclrec.com but please quote both the job reference and job title exactly as they appear below:

Job Ref: Teignbridge 5225563

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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Deadline: 25-06-2024

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