Switchboard Operator

Job content

Switchboard Operator - Band 2 salary (per annum, pro rata)

We are looking for an enthusiastic, reliable, flexible, customer friendly individual to join our Switchboard team at Musgrove Park Hospital.

This role will include shifts, 6-2’s, 2-10’s, 9-5’s, Nights, including Bank Holidays, Weekends, Christmas and New Year on a 6 week Rota pattern.

You would be handling a wide variety, high volume of calls from the general public, health care professionals, hospital staff and on call staff.

Good customer care and communication skills are required, working under pressure and the ability to work as part of a team or as a lone operator are important factors of this challenging 24/7, 365 days a year role.

Operators will be expected to remain calm when dealing with emergency calls, emergency alarms and activating these promptly.

Operators cover a wide range of tasks including: key management, ID badges, Fire alarms, pool cars & bleeps among many others.

There will be requirements to cover an on call Rota shared between operators.

Please note: If you are successful for interview, you will be required to bring the following with you: Proof of any essential qualifications stated on the Job Description, proof of NHS payslip if coming from another NHS Organisation and all ID to prove your identity and Right to Work (More details will follow for successful applicants invited to interview)

Our values are simple: Outstanding Care, Working Together, Listening and Leading.

Benefits

With this in mind, we offer a range of staff benefits including

We recognise that our staff are our most valuable resource, we are proud of the excellent levels of service our Trust provides to our service users and the dedication and conscientious of our staff.

Excellent annual leave entitlement

Relocation package – up to £8,000 (Subject to eligibility)

Enhanced rates of pay

NHS Pension Scheme

Free parking on most of our sites

NHS discounts

Training and development

Flexible working

Paid registration fees for the 1st year for newly qualified staff

For more information please contact the recruitment team via email: SomersetNHSJobs@SomersetFT.nhs.uk

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