Student Records Officer

☞ Falmouth University

View: 107

Update day: 23-05-2024

Location: Falmouth South West

Category: Executive management Production / Operation Internship / Entry level

Industry: Higher Education

Position: Internship

Job type: Internship

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Job content

We are now seeking to recruit a Student Records Officer, who is passionate about the effective operation of the University’s systems for the collection, storage and processing analysis of student data.

Working as part of the Digital Experience team, this is an important role focusing on the essential monitoring of students throughout all aspects of the student journey from course enrolment through to graduation and assisting with the resolution of student queries. You will work with students, staff, and external partners to deliver a professional service.

The successful candidate for this role will have previous experience working with databases. This is a fast-paced role, and we are looking for a person who has the energy and commitment needed to ensure we deliver a high standard service provision. You will work together with the Student Records team on key tasks at critical points in the year when tasks are time-contingent therefore will need to be a proactive "team player" who is conscientious and hard-working who actively plays their part in continuing to make Falmouth University a great place to work.

We are looking to hear from candidates who have the following skills/experience:

  • Knowledge of the Higher Education sector (or similar field)
  • Strong administrative experience
  • Experience of working with a recognised Student Records Database and/or relevant systems is ideal
  • Excellent attention to detail and organisational skills
  • Customer-focused with the ability to communicate at all levels with internal and external stakeholders
  • Good track record of GDPR compliance
  • Good interpersonal and team working skills, enabling effective working with colleagues and external contacts
  • Proven ability to manage conflicting priorities and deadlines

For further details on the skills/experience required for this role, please see the full job description above.

This is a permanent, 17.5 hours per week, 52 weeks a year position.

If you would like to arrange an informal discussion ahead of applying please email our Head of Student Records, Lydia Wilding-Smith, lydia.wildingsmith@falmouth.ac.uk.

The closing date for this position is Sunday 12 March 2023.

As an employer of choice we can offer the successful candidate for this role a range of benefits, including:

  • Employer Pension Contribution up to 12%.
  • 28 days + 8 days bank holiday.
  • Annual salary increments (Until top of grade reached)
  • Enhanced Maternity/Paternity Pay
  • Salary Sacrifice Car Scheme (Tusker)

Full details on our employee benefits can be found on our careers page www.falmouth.ac.uk/jobs. Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from a leading University.

A successful external candidate for this position would be employed by Falmouth Staffing Ltd, a wholly-owned subsidiary of Falmouth University. Employees of Falmouth Staffing Ltd work alongside Falmouth University colleagues in the delivery of Falmouth’s strategic vision and will adopt Falmouth University’s HR policies and procedures in full.

Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.
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Deadline: 07-07-2024

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