Solution Architect

☞ Hansen Technologies

View: 106

Update day: 11-06-2024

Location: Cardiff Wales

Category: High Technology Mechanical / Technical Electrical / Electronics IT - Software

Industry: Information Technology Services Computer Software Telecommunications

Position: Mid-Senior level

Job type: Full-time

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Job content

Job Description

Salesforce Architect

Hansen Technologies – Newport, Wales NP20

With over 40 years of experience, Hansen Technologies is a leading global provider of customer care, billing software and data management systems across 80 countries with specialisations in the utilities and telecommunications industries. With 1500 people across 31 offices globally, our people bring a deep expertise, that drives innovation and ideas to ensure we deliver exceptional products and services.

The Role

Duties & Responsibilities
  • Responsible for designing and supporting architecture within Salesforce
  • Ensuring support and understanding of feature parity and user experience between Salesforce and other integrated software
  • End to end implementation management
  • Maintenance and management of Salesforce object model and its impact to Hansen software
  • Staying up to date with Salesforce industry updates and feature upgrades
    • Performing impact analysis on pre-existing integrated Products
    • Reviewing new business opportunities with OCTO and Products
  • Experience with release management, source control and deployment
  • Ability to convey architectural designs and decisions to both business and engineering stakeholders


Required Skills & Experience
  • Force.com platform (Apex Code, SOQL, SOSL, Visualforce Pages, HTML, Javascript Web Service APIs)
  • Experience with Classic and Lightning implementation
  • Knowledge on Salesforce communities
  • Salesforce certifications: Solution Architect, Technical Architect, System Architect, Application Architect, Integration Architecture Designer, Sales Cloud Consultant, and/or Marketing Cloud Consultant
  • Articulate when discussing design, impact and implementation decisions to internal and external stakeholders
  • Ability to troubleshoot and drive solutions for a multitude of custom implementations
  • Work closely with the engineering and products team to ensure requirements and implementation are aligned
  • Adopt and embrace evolving customer and software needs
  • Ability to plan, estimate and design customer specific resolution as part of the Change Request process


Education & Qualifications
  • Bachelors degree or equivalent in Information Technology, Computer Science, Engineering, Infrastructure or related disciplines
  • 2+ Years experience working with Salesforce CRM (design, support, implementation)
  • Salesforce certifications preferred (Administrator, Platform Dev/App builder)

Please only apply for this role if you have a legal right to work in the UK.
If you have any questions regarding the position, please contact Simon Duckworth – Talent Acquisition Partner EMEA simon.duckworth@hansencx.com

#Newport #UK

About Us

Hansen (ASX: HSN) is a global provider of software and services to the energy, water and communications industries. With our award-winning software suite, we help more than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes.

We are a culture of persistent problem solvers, together on a journey with our customers striking the right balance between the legacy and future advancements. Striving for infinite progression, rather than the perfect destination, our philosophy is rooted in the belief that incremental innovation and co-development, together with our customers, is the pragmatic path forward rather than over-hyped large-scale disruptions.

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Deadline: 26-07-2024

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