Position: Mid-Senior level

Job type: Full-time

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Job content

Job Description

Pre-Sales Consultant

Hansen Technologies – Work From Home, UK

With over 40 years of experience, Hansen Technologies is a leading global provider of customer care, billing software and data management systems across 80 countries with specialisations in the utilities and telecommunications industries. With 1500 people across 31 offices globally, our people bring a deep expertise, that drives innovation and ideas to ensure we deliver exceptional products and services.

The Role

The Pre-Sales Consultant is a strategic role within the Pre-Sales team working to grow and develop Hansen Customer relationships by securing the product/technology selection.

They will deal with top tier Communications providers, working on complex and innovative solutions.

The role involves supporting the Sales cycle of major client proposals by providing specialist knowledge, expertise and experience to enhance and ensure high quality information is presented to our existing and prospective Clients.

Your activities will include taking ownership of client relationships to present and coordinate the responses on all aspects of the Technical engagement. This will ensure that our client’s technical requirements are captured, an overall high-level technical solution is identified, the best possible positioning of our product set is defined and a proposal of an appropriate solution to the clients’ requirements presented back through a variety of appropriate media.

Key Responsibilities
  • Take lead on the end-to-end pre-sales cycle including:
  • Delivery of technical and functional product demonstrations.
  • Ability to understand prospects business problems and map them to the ideal Hansen solution.
  • Present complex, technical solution & architectural concepts to key decision makers to address their business challenges.
  • Compiling RFI/RFx responses & bid management of large solution proposals.
  • Ensure that proposals are technically sound, deliverable, competitive and representative of market leadership in the application of technology to addressing business issues.
  • Coordination of complex PoCs and integrated custom demos.
  • Perform as an experienced pre-sales professional who is as comfortable presenting systems architecture to a room of enterprise architects, as you are explaining the business value of our solutions to C-level executives.
  • Present compelling Hansen solutions whilst supporting strong partner relationships.
  • Comfortable working with large top tier prospects across the globe either onsite or remote.
  • Lead requirements, architecture, design, and workshop sessions with prospects and with use of internal resources.
  • Perform consultation, implementation, documentation, and knowledge transfer to Hansen Professional Services team.
  • Stay up to date on emerging technologies, products, and industry trends, including attaining certifications and participation in industry events as appropriate including white papers and speaking engagements.
  • Bring new ideas and methodologies to improve the Pre-Sales organisation.
  • Provide product input on features and functionality, in conjunction with Product Management.
Education & Experience
  • Architectural experience across the BSS/OSS Telecoms domain
  • Proven experience working with customers in a consulting role, driving requirements capture and documentation using a Use Case oriented approach.
  • Must have experience with use case driven development and use case modeling.
  • Detailed product knowledge in at least one of the following applications: Enterprise Product Catalog, CPQ or Order Management.
  • Flexible, dynamic, creative, and a quick learner.
  • Excellent interpersonal skills and ability to influence internal resources and customers to achieve successful results.
  • Outstanding problem-solving skills
  • Proven ability to achieve challenging goals and objectives
  • Able to develop strong cross-cultural business relationships; team player
  • BA/BS in computer science, engineering or equivalent. Advanced degree a plus.
What Hansen Offer
  • A stable and rewarding career path working for an established, expanding brand thriving throughout the COVID pandemic.
  • Industry competitive salary and benefits package.
  • Flexible hours and work from home options.
  • Stock options.
Please only apply for this role if you have a legal right to work in the UK.

If you have any questions regarding the position, please contact Simon Duckworth – Talent Acquisition Partner EMEA simon.duckworth@hansencx.com

#UK #Teddington

About Us

Hansen (ASX: HSN) is a global provider of software and services to the energy, water and communications industries. With our award-winning software suite, we help more than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes.

We are a culture of persistent problem solvers, together on a journey with our customers striking the right balance between the legacy and future advancements. Striving for infinite progression, rather than the perfect destination, our philosophy is rooted in the belief that incremental innovation and co-development, together with our customers, is the pragmatic path forward rather than over-hyped large-scale disruptions.

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Deadline: 26-07-2024

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