SIA Officer (Security) £8.91ph

Job content

As a Resort Safety team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin’s. Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests’ safety is your priority.

SIA licence is essential.

Key Responsibilities:
Regular patrols of the Resort.
Checking our Resort Venues are locked and secured when closed.
Access control of our 3 Resort Entrances with a customer focused approach.
Welcoming our Guests on intake days to the Resort providing the best possible first 2 hours experience.
Escorting Cash in Transit.
Responding to and resolving incidents in a fair-minded manner.
Offering first aid assistance to team and guests.
Responding to and dealing with fire activations.
Documenting incidents by writing statements and completing report forms.
Working in accordance to Butlins, SIA and local licensing laws when working in our licensed venues.
Access control of our licensed venues entrances.
Being part of a successful winning team that ensures a safe and secure environment of all guests and team on our Resort.

The ideal candidate should have:
SIA licence (essential)
A ‘hands on’ approach
An ability to work well under pressure whilst maintaining a positive ‘people person’ attitude
Good communication skills
Be a committed Team Player, including being flexible on working patterns
Be passionate about delivering exceptional Customer Service
Be confident to work on their own initiative when necessary
Computer literate
Strive to create a safe and secure environment for our guests and team

The benefits of working with us:

Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members.
Free use of our pool and many other leisure facilities
20% off food in our restaurants and take away
Apply for free tickets for our box at the 02 Arena
Subsidised food and drinks in our team diners
Accommodation available in many of our resorts, for candidates aged 18 years or over, who don’t live locally
Holidays Discounts of 20% for all your family & friends in Haven, Butlins & Warner Hotels
Subsidised OFSTED Nursery facilities available on resort
Regular team incentives with great rewards.
Opportunity to earn up to £1,000 when you refer friends to join our great team
Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
Fantastic discounts on loads of high street and online brands
Team Member of the Month Awards
Instant Recognition schemes with great rewards through our busiest times
Long Service awards

We look forward to hearing from you if your skills match what we are looking for and you would love to be part of our team.