Service Delivery Coordinator (Orders) Manchester Hybrid

☞ RemoteWorker UK

View: 67

Update day: 08-05-2024

Location: Chesterfield Yorkshire and the Humber

Category: Other

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Service Delivery Coordinator (Orders) Manchester Hybrid FTC New!

Package -£21,000 + Good Package

A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment.

Key Responsibility

  • Ethernet & Broadband Order placement.
  • Voice and Hosting and Cloud Services Order placement.
  • Validation and Approval of customer order form and requirements for the delivery of the required service(s).
  • Management of placing our product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases.
  • Liaising with suppliers.
  • Keeping customers updated in a timely manner, with correct expectation setting. Building relationships with longstanding and new customers Customer Care support to the wider business in relation to Service Delivery issues.
  • Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests
  • The Order Delivery Executive will approve and validate all orders from a delivery perspective in line with the customer and business requirements, as well as own the delivery of in-life services changes and any ceases as part of the cancellation process.

Essential

  • Full UK Drivers License
  • Good task management skills
  • Communication
  • Advanced Microsoft Excel use
  • Hands on experience using project and business systems (CRM, Outlook)
  • Fully PC literate

Excellent opportunity for progression! Please send CV for full job description and an informal chat.

JBRP1_UKTJ
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Deadline: 07-06-2024

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