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Service Delivery Coordinator (Orders) Manchester Hybrid
Aussicht: 76
Update Tag: 28-05-2024
Ort: Chesterfield Yorkshire and the Humber
Kategorie: Andere
Industrie: Staffing Recruiting
Position: Entry level
Jobtyp: Full-time
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Jobinhalt
Service Delivery Coordinator (Orders) Manchester Hybrid FTC New!Package -£21,000 + Good Package
A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment.
Key Responsibility
- Ethernet & Broadband Order placement.
- Voice and Hosting and Cloud Services Order placement.
- Validation and Approval of customer order form and requirements for the delivery of the required service(s).
- Management of placing our product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases.
- Liaising with suppliers.
- Keeping customers updated in a timely manner, with correct expectation setting. Building relationships with longstanding and new customers Customer Care support to the wider business in relation to Service Delivery issues.
- Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests
- The Order Delivery Executive will approve and validate all orders from a delivery perspective in line with the customer and business requirements, as well as own the delivery of in-life services changes and any ceases as part of the cancellation process.
- Full UK Drivers License
- Good task management skills
- Communication
- Advanced Microsoft Excel use
- Hands on experience using project and business systems (CRM, Outlook)
- Fully PC literate
JBRP1_UKTJ
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Frist: 12-07-2024
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