Service Administrator

Do you have a passion for working for working in fast paced environment and making a positive difference to people’s daily lives? If so, we’d love to hear from you about joining our team.

Discovery are here to make a positive difference to people with learning disabilities and/or autism in Somerset. We are now recruiting for a full time Service Administrator based in our Frome, Shepton Mallet and Glastonbury.

The Job Role

• To establish and maintain all appropriate records and filing systems on behalf of identified Locality Managers and the group of services they manage
• To act as a point of co-ordinating the administration of different service priorities for services in the identified service group
• To provide administrative assistance to the Locality Managers in carrying out his/her operational responsibilities and functions
• To have delegated responsibility for the administration of the Dimensions Time Management System (DTMS) and liaise with payroll etc. to resolve any outstanding issues
• To assist in co-ordinating diaries and appointments for the people we support
• To assist in the planning and administrative systems to meet the services regulatory requirements
• To ensure the maintenance and enhancement of Dimensions standard office filing systems
• To monitor data directly related to service compliance, prepare services for audit and support Locality Managers to address areas of non-compliance.
• To provide administrative assistance to the Locality Managers requirements for recruitment in liaison with the central recruitment function.
• To undertake typing of letters, and other documents for the Locality Managers in the service group including documents relating to people we support
• To take and distribute the minutes of meetings as required
• You may be required to provide administrative and secretarial support to other services in the region during holidays or emergencies. This could include working from another office for the period of cover

Experience of working in an administration environment is essential for this role. Please refer to the Job Description for further information.

Why join us?

Discovery are committed to developing skills and rewarding our staff. We offer:

• A salary of £18000 per annum (based on 37.5 hrs per week)
• 30 days’ annual leave entitlement (including bank holidays)
• Access to discounts on high street shopping, cinema tickets and meals out
• Employee Assistance Programme
• Pension scheme
• Long Service Awards
• Life Assurance

Who we are

Discovery exists to help each person we support to live a fulfilling life, to be equal in society and to be active in his or her local community. That’s a big deal. It means being able to have choice and control in life. It means choosing to go out or to stay in, making friends and having relationships, finding and developing skills and interests. It also means managing a home, voting, staying healthy and being able to pursue employment or volunteering opportunities. If you think you can help the people we support get more from life, in a direct support or office based role, we want to hear from you.

Apply now:

So if you would like to be a part of our team and if you feel that your values match ours, please apply by clicking the button below- upload your CV and we will be in touch. You could soon be making a positive difference every day.

If you want more information or just an informal chat about Discovery and the roles we have available – please contact our friendly Resourcing Team on 0300 303 9150 or drop us an email at applynow@discovery-uk.org

This role requires an enhanced DBS Disclosure, which will be obtained for you by Discovery.

Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. Discovery are Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application in our offices using assistive technology.