Senior Platform Administrator

☞ Aegon

View: 103

Update day: 18-05-2024

Location: Peterborough East

Category: Administrative / Clerical / Assistant

Industry:

Salary: £27,700 - £30,200 a year

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Job content

Job Description Summary
Job Description
Senior Platform Administrator
9 Month Fix Term Contract

We’re a company of ambitious, collaborative, problem-solvers who get things done. We strive to make sure everyone that works for us feel seen, heard, and valued – so we’re looking for like-minded people to join us.
We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments.
As a Senior Platform Administrator, you will enhance our service experience by supporting our customers as they transact business on our platform. You will be a competent and accomplished Platform Administrator who is able to demonstrate supporting their colleagues and Team Manager with activities. Strong demonstration of the Future Fit behaviours is always essential for operating within a position of trust.
Senior Administrators within Back Office, it is your role is to support the delivery of all client transactions and ensure they are completed in a timely and compliant manner.
We’d love to hear from you if you have:
  • Proactive, professional, and approachable manner
  • Taking initiative and confidence when dealing with difficult situations
  • Challenging and influencing others including peers and seniors
  • Improving processes and identifying efficiencies with a strong attention to detail
  • Adherence to procedures, leading by example and collaboration with colleagues.
It’d also be great – but not essential - if you’ve got:
  • Knowledge of the impact of change on NPS and customer complaints
  • Experience of delivering constructive feedback
  • Sound knowledge of client money rules and practices
  • Knowledge of Managers PEGA and CMS desirable
What’s in it for you?
  • A competitive salary from £27,700 – £30,200, depending on the experience you can bring
  • A non-contributory pension between 8%-12%
  • A discretionary bonus, depending on personal and company performance
  • 34 days leave per year (including bank holidays, pro-rated for part-time)

We know our staff have busy lives and commitments outside work, so we work flexibly where possible and have a hybrid approach to office working (typically 2 days in the office per week, 3 from home).
We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our staff live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments.

We ask everyone to be brave, raise their game, deliver first time, help others, and act in everyone’s best interests. If you recognise yourself in this, we’d love to hear from you.

Closing date: Friday 6th of October

The legal bits
We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.

Equal Opportunity Employer:
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.
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Deadline: 02-07-2024

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