Senior Groups & Events Sales Executive- Melia White House Hotel

Senior Groups & Events Sales Executive- Melia White House Hotel

“Whatever story you choose, you are the star”

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.

At Meliá Hotels & Resorts we put our soul and our passion into everything we do so that our guests can live a unique experience, full of the warmth and the hospitality that are so typical of our Spanish origin. If you have an eye for detail and wish to improve yourself every day in an environment which stands out for its personalized customer service, if you enjoy working for a stylish urban or leisure hotel brand, if you want to be part of a team of people who are passionate about what they do… Then you belong at Meliá Hotels & Resorts.

Job Summary: Adhere to groups sales process, by ensuring the calls are taken and information gathered in efficient and professional manner, quotations are made to clients within a few hours and followed by a detailed proposal within 24 hours of the enquiry, as per the Melia Hotels International standards. Ensure the chasing is done accurately and efficiently, all information recorded in Activity page in Focus, communication is done in writing with customers on all important matters regarding quotations, proposal, confirmations and / or release of the booking. To ensure Groups and Events coordinator are up to speed with inputting, handover with Operational Team and closing of PMs.

What will I Be doing:

• To actively resolicit business from existing customers for business already held within Melia White House.

• To organize and action post event feedback to ensure that all bookings are followed up within a week from check-out.

• To assist the team in handling complaints and decision daily making as required.

• To represent the team in operation meetings and with other departments.

• Ensure that the Sales Coordinator have full support on any operational matter related with Groups & Events.

• To prepare and issue BEO batch, weekly event summary, conference and banqueting report plus any other report that may be introduced by the management.

  
  

What benefits do we offer?

• Recognition schemes, pension, “refer a friend” bonuses.

• 28 days’ holiday including 8 public holidays.

• Meals on duty, uniform, season ticket loans.

• Healthcare, Perkbox discounts.

• Development including cross-training, development programmes and language classes.

• Social events and paid volunteering.

• Discounts for you, friends and family to stay at Meliá worldwide.

• Competitive wage

  
  

What will it be like to work for Meliá?

Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different.

At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.