Security Officer

Job content

Job Title: Security Officer

Responsible to: Security Technical Manager and Security Operations Manager

Department(s): Security Location: Waddesdon Manor

Waddesdon’s collections are exceptionally rich in fine and decorative arts of the 18th century, assembled by three generations of the Rothschild family. Since 1957 the Manor has been owned by the National Trust and today it is managed by a charitable trust, The Rothschild Foundation, under the chairmanship of Lord Rothschild.

Waddesdon welcomes over 400,000 visitors to the property each year and we offer a programme of changing exhibitions, talks and tours, family activities and public events. Visitors are both National Trust members and paying visitors, and the income from our shops, restaurants, events and filming helps support opening the Manor to the public, our education programme and the care of the buildings, collections and gardens.

The Role:

The post of Security Officer (SO) will be responsible for maintaining the physical security of Waddesdon Manor and its estates consisting of approx. 6000 acres and several external buildings). You will ensure that the company’s policies and procedures are followed at all times and all issues are resolved in an effective and timely manner.

The job holder will report to the Security Operations Manager (SOM) and Security Technical Manager (STM), working closely with the Head of Security and Transport (HOST) to resolve issues in an efficient manner.

The role will be the customer-facing person within the Security department and will engage with staff, visitors and other invited guests with courtesy and professionalism.

Security Systems Monitoring:

• To operate & monitor CCTV, intruder alarm, to include the responsibility of arming and disarming alarms to all buildings, video content analysis, item protection system plus duress alarm etc. and respond to all situations arising as such
• To make sure all security systems and equipment operate correctly and report any faults as and when needed
• To immediately deal with all security & fire alarms in an efficient way

Physical Security:

• To protect the Manor and Estates by carrying out lock and unlock procedures of the Manor and all other relevant buildings daily
• Provide physical security presence against theft and dishonest activities when required
• Be the initial point of contact between visitors and the Security Department
• To undertake regular patrols of the Estate, to include visitor areas and the wider 6000 acres in the security vehicle and on foot (immediate area)
• To conduct daily and routine security tasks as directed by the SOM or STM.
• To manage daily operation of the access control system and the key management system, to include issuing keys and ensuring their return by the end of the day
• To effectively communicate all relevant information via verbal or written handover or email
• To attend to and appropriately escalate a response to any incidents across the site, and to note these incidents in the log book and via our incident reporting system
• To ensure all required documentation is completed to a high standard
• To report any maintenance issues to Facilities Department and the SOM and STM via email/radio in emergency situations
• To liaise with external contractors and/or emergency services when their attendance is required

Cash & Valuables in Transit:

• To transport cash and/or valuables within the estate in a safe and secure manner

Fire:

• To operate & monitor the fire detection system and coordinate an appropriate response to fire alarms
• To ensure that all required checks and inspections are conducted & logged as per location’s fire prevention plan, to include fire testing of all buildings on a weekly basis
• To check system for faults on a daily basis and report accordingly to ensure faults are rectified as soon as possible
• To ensure fire extinguishers throughout the estate are correctly located and periodically serviced
• To undertake other responsibilities related to fire prevention and response like Fire Marshall Duties etc., when required.

First Aid:

• To coordinate an appropriate response to first-aid incidents across the area of responsibility
• Complete the incident/accident reports as necessary
• Undertake First Aid Training as required

Health & Safety:

• To remedy and report any situation that represents a hazard and all incidents and accidents plus unsafe conditions are dealt with promptly and recorded accordingly
• Take responsibility for own H&S and that of others by following Health & Safety policies and guidelines

General:

• The above list of duties is not conclusive and the post holder may be required to undertake other tasks & duties commensurate to the role and skill set of the applicant

Essential

• Full UK Driving licence

Terms & Conditions:

Contract Type: Flexible

Salary: £10.75 per hour

Hours: 42 hours per week on average over the year (capped at 60 hours per week) to be worked in a 12 hour rotational shift pattern in a combination of night and day shifts, seven days per week, 365 days per year. Subject to operational and training requirements, hours and rota patterns may be varied, in such circumstances, as much notice as practicable will be given. Your pay will reflect the hours you work. Hours of work to suit the needs of the business (exclusive of breaks).

Annual Leave: Your statutory annual leave entitlement is 33 days (25 days plus 8 public holidays), or 5.6 weeks (277.2 hours). This will be pro-rata based on actual hours you work. If you work a public holiday, you will be paid double your hourly rate, but your statutory annual leave entitlement will reduce accordingly (i.e. you are being paid double on that date, so therefore not entitled to holiday pay or TOIL far that date).

Benefits: 50% staff discount in the onsite Food to Go Catering, 20% staff discounts in our on-site restaurant, Wine and Gift Shop. 20% off food and drink at the Five Arrows Hotel, Waddesdon
Free access to CareCoins – wellbeing counselling service
Company pension scheme
Beautiful location working within the charity and heritage sector
Free parking

Application Process:

Please send a CV and covering letter

Closing date: midnight on Sunday 5 February 2023
Interview date: TBC

Job Type: Full-time

Salary: £10.75 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Wellness programme

Schedule:

• 12 hour shift
• Day shift
• Night shift

Ability to commute/relocate:

• Aylesbury, HP18 0JH: reliably commute or plan to relocate before starting work (required)

Experience:

• security: 1 year (preferred)

Work Location: One location

Application deadline: 05/02/2023