RMC Administrator

Job content

RMC Administrator
Job Reference: 877-CSU-3252900
Employer: Department: Administrator Location: Leyland House, Leyland Salary: £19,737 - £21,142 pa
The Referral Management Centre was established to support the national Patient Choice agenda whereby patients waiting for treatment are offered the choice of where to be treated, by which health professional and the date and time of their appointment.
Due to the development and expansion of the service an exciting and challenging opportunity has arisen for a number of Referral Management Administrators in our telephone call centre based at Leyland House, Leyland.
We are looking for enthusiastic, self-motivated and highly organised individuals for these key posts who will thrive on the challenge of working in this demanding and developing environment and are able to provide a high quality service to patients, clinical staff and managers across a range of partner organisations.
You will have a broad and flexible range of skills including excellent communication skills both on the telephone and in writing. You will also have the ability to work under pressure. Knowledge of NHS Call Centres and NHS Information systems is desirable but full training will be given.
You will have the ability to work independently and as part of a team where you will be expected to contribute towards the continued development of the Choice/e-referral Agenda.

For Further Details / Informal Visits Contact

Sarah Benson Referral Management Centre Office Manager sarahbenson@nhs.net 01772 325048
Additional contact information
Mick Whitwam 01772 325044
**PLEASE NOTE**
In the event of exceptionally high levels of response, we reserve the right to close the post before the closing date. You are advised to submit your completed application form as soon as possible.
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Additional information relating to the role can be found in the Job Description below. Please note that candidates will be shortlisted against the criteria outlined within the Person Specification (also below), therefore, to avoid disappointment please ensure you meet the requirements of the role before applying and that you are able to demonstrate these requirements throughout your application form.
If there is a salary range and band displayed on this post the salary is determined in line with the national Agenda for Change Terms and Conditions of Service. Please Note that new entrants to the NHS will normally commence on the first paypoint of the relevant band. If this is not clearly visible on the advert the salary for this role is not Agenda for Change.
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