Resource & Scheduling Supervisor

Job content

Are you an experienced people leader, looking for that next move?

What you’ll be doing

As a Resource & Scheduling Supervisor you’ll be co-leading a team of 16 experienced planners and co-ordinators. The team provide efficient technical operational support to Aster’s Maintenance department, ensuring that managing and maintaining our homes to a good and compliant standard is delivered.

Alongside Martine, you will oversee the management of all operational support and digital diaries ensuring the best use of skills and expertise, whilst maximising efficiency and productivity.

The role will see you take ownership and responsibility of decisions in the moment which will reflect the fast-paced nature of the team. You’ll ideally always be one step ahead, realigning resources to achieve the required outcomes.

You’ll be confident with your ability to create and work within processes, understanding the greater impact, whilst ensuring the service evolves with the business.

About you

You will be an experienced team leader, bringing your supportive leadership style with you. You’ll understand the value of driving a team forward, rolling your sleeves up when the pace really picks up.

You’ll have a strong awareness of GDPR and how accurate record keeping needs to be maintained. You’ll have experience working with finance teams and will understand health and safety in the workplace, in particular with regards to maintenance roles.

You’ll naturally think strategically, so will always consider the bigger picture, with an eye on internal developments and the future.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them and their team
A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan for all
We invest in colleagues’ careers and development through our leader and colleague development frameworks
Defined Contribution Pension and attached life assurance
Volunteering hours available to all colleagues to enable them to give back
Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
Enhanced leave
We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual awards.

About Aster Group

Now is a really exciting time to join us. We’re working towards our vision of everyone has a home. It’s a bold statement but one everyone across our business is passionate about. Our purpose is to improve people’s lives. We provide safety and security through our reliable landlord services and we supply a wide range of housing options in response to the housing crisis. We believe that work isn’t somewhere you go, it’s something you do. No two days are the same here, and agile working is the norm rather than the exception.

We’re on an exciting transformation journey.

Our business strategy is clear. Our vision is bold. And what sets us apart is The Aster Way.

The Aster Way is not just a set of words. It’s a shared understanding of the way we work – creating a fair and inclusive culture. It’s a set of straightforward principles that underpin everything we do, every day. From how we lead and learn, to how we collaborate, communicate and innovate, this is how we’ll reach our vision - that everyone has a home.

At Aster, we have a customer first culture, with customers at the heart of everything we do, so we expect all our colleagues to be motivated and inspired to deliver a positive customer experience.

We’re a not-for-dividend business established in 1990 and have over £1.6 billion worth of assets. We own and maintain over 30,000 homes, provide services to approximately 90,000 customers and employ 1,300 people. The Aster Foundation is our way of giving something back. It’s the work we choose to do over and above our landlord and development activities.

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

At present all interviews are being held using Microsoft Teams. We will interview candidates throughout the advertising period.