Repairs Administrator

☞ Brunelcare

View: 101

Update day: 01-06-2024

Location: Bristol South West

Category: Administrative / Clerical / Assistant IT - Hardware / Networking IT - Software Information Technology

Industry: Non-profit NGO

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Job content

There’s never been a better time to join Brunelcare as a Repairs Administrator supporting our committed team at Whitehall, Bristol

Whether you’re an experienced administrator or looking to change careers, this is an opportunity to become part of something more and make a real difference.

If you want to progress your career and join our friendly team, then apply to join Brunelcare today!

About the role

Supporting the Repairs Coordinator in their daily role and provide cover for absence when required.

Ensuring all contractor and direct labour operatives feedback is kept up to date within our systems.

Supporting the Repairs Team Leader in their daily role, including letter writing, preparing information for monthly reports, compiling H&S documentation, maintaining training records and the administration of the fleet vehicles.

To assist the Repairs Coordinator and maintenance team to order the appropriate equipment and materials to enable them to do the job.

Carry out customer satisfaction surveys in line with company policy.

Provide key performance indicators to the management team.

Strive to deliver excellent customer service with external and internal customers.

Assist in any other duties that may be necessary which may include: providing administrative duties to the wider team, update customer details, work with the Customer Service Team to collect rent, arrange viewings, Etc.

About you

Excellent telephone manner and customer service skills

Computer literate - Windows and Google Suite knowledge

Ability to handle and analyse data

Good communication, influencing, encouraging and coaching skills

An understanding of property, maintenance and housing would be preferable

Experience in an administrative role would be desirable

COVID Vaccinations

Due to our work with older vulnerable adults and the provision of hands-on care, it is vital that we reduce any risks related to COVID-19, therefore we request that all applicants have been fully vaccinated before commencing employment. Where a successful applicant has not had both vaccinations, we will arrange for these to be available. Being fully vaccinated is a condition of employment with Brunelcare.

Job benefits

Equivalent to 22 days paid annual leave (excluding bank holidays), increasing to the equivalent of 25 after 5 years’ service (pro rata)

Comprehensive and flexible induction provided and ongoing support

Free DBS Check

38p mileage allowance (per mile)

Cycle to Work Scheme

Pension Scheme - Death In Service Cover Included

Company Sick Pay – Linked to length of service

Care First Employee Assistance Programme, which provides a range of free confidential services
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Deadline: 16-07-2024

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