Regulatory Services Technical Officer (Environmental Protection)

Regulatory Services Technical Officer - Environmental protection

Salary: Band 6, £26,073 - £29,777 p.a. (+ 17% shift enhancement for out of hours shift pattern)

37 hours per week

Portsmouth City Council

At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do.

Your New Role

The Regulatory Services Team is responsible for delivering a wide variety of statutory functions including: pest control services, the assessment of air quality, health and safety, food hygiene and standards, statutory nuisance, environmental health to name a few. This is a ’technical officer’ role where you will assist with the delivery of functions within the Environmental Protection Team in the Regulatory Services Department. This will include processing and responding to service enquiries and delivering routine administrative duties, carrying out regulatory responsibilities, primarily with regard to statutory nuisance, community funerals and animal welfare (although not restricted to these). You will participate in a wide range of Regulatory Services duties including out of office interventions, service needs across the entire range of service functions, as well as contributions to the development and implementation of new working practices and drafting new operational practices. Day to day duties of the role include investigating and monitoring complaints, responding to enquiries and complaints and installing and collecting monitoring equipment as part of an investigation and/or a statutory function.

An essential part of the role involves working on the Night Noise Service (NNS) which attracts a 17% shift enhancement for working out of hours. The Service runs from Sunday 18:00hrs-01:30hrs, Monday-Thursday, 18:00hrs-02:00hrs, not including public holidays.

For a full description of the duties involved please refer to thejob profile.

What you’ll need to succeed

You will have a good operational understanding of several key Regulatory Service functions as well as excellent communication skills verbal and written and good investigatory skills. You will ensure that any information/ situation is/are handled in a respectful manner without escalation as well as being flexible and adaptable. A full, valid driving licence or the ability to travel during the course of work when necessary is essential.

What you’ll get in return

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Flexible working hours.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Application process:

When completing the application form, please thoroughly tailor your application to the ’Who is the Person’ points in the profile with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is important, or you are likely not to be shortlisted. Please read alongside the ’How to apply’ information on the home page of the careers website.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Every post is subject to PCC and Portsmouth Safeguarding Children’s Board safer recruitment procedures.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Closing time/date: 18 February 2024 @ 23:59pm

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.