Product Manager

☞ Openreach

View: 107

Update day: 11-06-2024

Location: Leeds Yorkshire and the Humber

Category: Marketing / PR Production / Operation

Industry: Telecommunications

Job type: Full-time

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Job content

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About This Role

The Product Manager will be responsible for executing the Openreach Product strategy and ensuring the in-life management of the Cablelink product. They will work with our business development teams and key external stakeholders (Ofcom, OTA, Industry and governmental bodies etc.) to design and deliver products and ensure effective in-life and end of life management for a specific product portfolio.

You’ll Have The Following Responsibilities
  • Driving and delivering the Cablelink Product Portfolio Plans to timescale and cost, ensuring best in class product development and execution.
  • Defining the Product roadmap and product strategy to optimize customer experience, revenue, market share and EBITDA
  • Developing and nurturing deep customer relationships that generate long term value for Openreach and its customers. Expert at building equivalent industry engagement, influencing key stakeholders (e.g. Ofcom, OTA) and customer opinion formers to shape direction
  • Improving and enhancing Openreach’s product portfolio through thought leadership and exemplary product management, and a deep understanding of customer needs and market trends that translate into creation of executable market opportunities
  • Planning, budgeting & cost control of development budget assigned to the agreed development programme.
  • Ensuring customer experience principles are delivered within the products to ensure customer satisfaction metrics and self-serve principles are met
  • Producing product information (PRD’s, product proposals, SIN documents etc) for internal & external customer use
  • Ensuring legal and regulatory obligations are met and Product Terms & Conditions and in-life auditing are in place for launch.
You’ll Have The Following Skills & Experience
  • Deep understanding and significant experience of developing large and / or complex new product initiatives using C2M process
  • Extensive stakeholder and customer engagement and influencing skills, the role holder will frequently engagement with external customers as well as engaging and influencing at mid/senior level with key external stakeholders including regulatory bodies e.g. Ofcom and OTA
  • Must have developed communication and diplomacy skills with a strong ability to persuade and influence client and stakeholder relationships
  • Will regularly engage with the OR and client programme team, therefore developing and maintaining a strong working relationship is key for programmes to land well.
  • Experience in product or programme management
  • Excellent customer and relationship management skills, acting as an ambassador for Openreach with experience of creating industry momentum, engagement and market demand for new products
Benefits

As well as offering a competitive base salary, you’ll also have a rewarding bonus scheme, access to equity schemes and an attractive pension offer.

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

About Openreach

Openreach Limited runs the nation’s digital network. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world.

We’re a wholly owned subsidiary of BT Group, and our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses. And we’re on a mission - to make the country’s digital network services faster, better and more affordable.

Our people are experienced, resourceful and innovative, working on vital projects that help support the nation at work, in learning, on the move, at rest, at play, in emergencies and much more.

So if you’d like to be a part of an exciting organisation that’s making a real difference, why not join us today? You can read more here about working at Openreach.

How To Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes - you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Job function

Product management

Main location

UK & Ireland-United Kingdom-Suffolk-Ipswich

Other Locations

UK & Ireland-United Kingdom-West Yorkshire-Leeds, UK & Ireland-United Kingdom-West Midlands-Birmingham, UK & Ireland-United Kingdom-London-London

Schedule

Full-time

Working pattern

Standard

Salary

Competitive with great benefits

Closing date

Jul 7, 2021, 11:59:00 PM

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Deadline: 26-07-2024

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